Yyyyyy x. yyyyyy                 0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx                                                                                    abc@xyz.com

 

Career Objective                             

Results-driven leader eager to contribute dynamic management, team building and interpersonal relation skills toward actively supporting a progressive organization as a key staff member

 

Profile                                                

Ø  Offer approximately 21+ years progressive experience in a wide array of environments with a comprehensive management background

Ø  Entrusted with achieving optimal utilization of human and financial resources through proactive workflow planning & coordination

Ø  Effectively define, develop and implement targeted action plans to maximize operational productivity and efficiency

Ø  Proactive leader who successfully recruits, trains/develops, mentors, and leads top-performing teams committed to providing superior service

Ø  Exceptional ability to research and evaluate industry trends and competitor products and use findings accordingly

Ø  Dynamic communication, presentation, relationship building, and problem solving abilities

Ø  Excel at interacting with broad populations including senior management, sales and customer service staff as well as clients

 

Professional Experience                

Hudson and Hartson                                                                                                      2008-Present

A/R Department (Temp)

  Perform a wide array of A/R duties, including bank reconciliations and cash receipts.

  Proficiently develop and execute financial and customer service strategies supporting enterprise-wide operations.

 

AFBA 5 Star Association; ACH (Automated Clearing House)                                            1997-2008

Program Manager

  Contribute dynamic leadership skills with full accountability for effectively inputting data, journal entries, bank reconciliations and cash receipts.

  Process request for billing changes, account surrenders and terminations, draft correspondence and apply cash in suspense to policies that are approved.

  Effectively plan, coordinate and facilitate functions to optimize productivity, efficiency and quality, with strong focus on the delivery of superior customer service.

  Maintain full accountability for diligently processing transfer request; reviewing and analyzing error listing, and validating cash overpayments, credit balances and write-offs.

  Analyze and review work product and general operations to effectuate loss prevention issues and ensured that superior customer service was also provided.

 

Prior experience

 

Armed Forces Benefit Association (AFBA)                                                                     1986-1997

Account Analyst

  Handled varies duties, including processing bills for direct billing and checkmatic process; reconciling cash receipts with bank deposits; processing rejection notices for ACH; post journal entries and transfers, and execute work system edit listings.

 

AFBA                                                                                                                           1987-1997

Accounting Clerk

 

Professional Experience                

University of Maryland, BS in Accounting

 

Skills                                                  

MS Office (Word and Excel), Adobe Acrobat, and several web browser applications