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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx • abc@xyz.com
enthusiastic, patient-focused, and quick-learning professional eager to contribute
quality healthcare administrative support and receptionist skills toward actively
assisting a progressive employer in maximizing overall organizational success.
profile
ø demonstrate resourceful multitasking skills, outstanding organizational abilities, dynamic interpersonal relationship-building techniques, and exceptional written / verbal communication talents.
ø capable of staying focused and maintaining a calm demeanor in fast-paced, high-pressure situations while contributing high-quality, diplomatic patient / client services skills.
ø excel within independent or team-based environments to meet and/or exceed all organizational goals and objectives while contributing proven business acumen and sharp troubleshooting abilities.
ø able to effectively prioritize and streamline processes to increase efficiency while consistently maintaining solid professional work ethics.
professional experience
receptionist / loan processor
plateau financial mortgage, bonney lake, wa 2004 c present
ø efficiently compile mortgage loan-based applications and associated paperwork, including reviewing application files to verify that data is complete and meets established standards (i.e. mortgage amount / type desired, borrower assets / liabilities, length of employment).
ø proactively order appraisals, titles, payoff, and subordination agreements, along with hazard and flood insurance binders, to allow for comprehensive and successful mortgage processes.
ø support operational performance success and exceptional teamwork by preparing fee sheets for broker review and submission to lenders, as well as coordinating closing schedules and performing necessary follow-up activities.
ø submit all mortgage loan application files for automated approval (i.e. desktop originator or loan prospector) and subsequent approved loan packages to lenders, including clearing all essential lender conditions.
ø maximize organizational efficiency by serving as a resourceful liaison between brokers, customers, and the underwriting department in order to provide seamless operations.
medical receptionist
us healthworks, puyallup, wa 2002 c 2003
white river family care, buckley, wa 1999 c 2001
ø optimized healthcare operations by successfully screening and prioritizing calls within a fast-paced, high-volume medical office, along with performing data entry, maintaining effective filing systems, and courteously greeting patients upon entering offices.
ø liaised between patients and healthcare staff to accurately schedule patient initial or follow-up appointments, including performing essential insurance verifications and co-pay collections.
ø effectively managed patient medical records, prepared patient charts and paperwork for healthcare professionals, and updated patient information as necessary.
ø fostered cooperative teamwork across a multitude of personnel levels while making solid organizational decisions to reflect positively on facility well-being and the delivery of high-quality patient services.
yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx • abc@xyz.com
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging and rewarding medical receptionist / administrative support role within a dynamic and successfully progressive healthcare organization, and am submitting my resume for your review.
i offer over nine years of solid combined experience in healthcare administrative support and receptionist roles, including demonstrating expertise within financial support, organizational liaison, and patient / client relations capacities. i am able to contribute resourceful multitasking skills, outstanding organizational abilities, dynamic interpersonal relationship-building techniques, and exceptional written / verbal communication talents toward assisting your facility in achieving its set administrative objectives.
you will find me to be an enthusiastic, client-driven, and quick-learning team player who is capable of staying focused and maintaining a calm demeanor in fast-paced, high-pressure situations while contributing high-quality, diplomatic patient services skills. in addition, i have the ability to effectively prioritize and streamline processes to increase efficiency while consistently maintaining solid professional work ethics. for these aforementioned reasons, i believe i will prove to be an incredible asset to your healthcare team.
i look forward to hearing from you in order to discuss an available opportunity for which i am qualified. i may be reached as indicated, and thank you in advance for your time and consideration.
sincerely,
yyyyyy x. yyyyyy
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