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yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000




results-driven leader eager to contribute strong training and development, operations, management, customer relations, communication and team building skills toward actively supporting the employer in a challenging human resource management assignment.


career profile

ø  b.a., business administration.

ø  insurance licensed in four states.

ø  combined insurance training certification.

ø  skilled in all facets of t&d management in the insurance and governmental sectors.

ø  expertise in training and workforce development.

ø  outstanding record of passing candidates through intensive financial services and operations training.

ø  effectively manage staff personnel.

ø  outstanding strategic planner and forecaster.

ø  efficient in all facets of daily scheduling, planning and supervision.

ø  knowledgeable in team leadership, development and training class curriculum.

ø  highly effective project manager with strong knowledge of planning, project oversight, scheduling and achieving customer satisfaction.

ø  record of progression to assignments of increasing authority and responsibility.

ø  strong entrepreneurial and management abilities.

ø  well-organized multi-tasker with strong detail orientation.

ø  proficient in advanced business software applications including ms office suite.


professional experience

combined insurance, dallas, tx                                                                                                    2002 c 2009

director of training/sales school coordinator

       recruited to perform wide-ranging training duties.

       recipient of special training recognition award.

       advanced to serve as oklahoma sub-regional manager in 2005.

       designated to training arkansas agents for life insurance license and achieved 100% pass rate.

       assumed responsibility to train the trainers at annual corporate meeting.

       77% of sales trainees achieved success in sales management.

       40% of trainees became district managers.


united states postal service, location                                                                                                     dates

safety/quality control trainer

       facilitated training to achieve safety in postal operations environment.

       acted as quality control trainer to improve productivity.

       designated to act as supervisor as needed.



earlier background

prior assignments included training roles with southern life insurance company and hurd lock company.  in these assignments developed outstanding t&d curriculum, lesson planning and class facilitation skill sets.



high point university, high point, nc

bachelor of arts, business administration

yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000





cover letter text






hiring agent name


company name


city, state   zip code


dear                   :


i am currently seeking a challenging career opportunity in a director of training assignment and am submitting my resume for your review.  in advance, i thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include a b.a., business administration, and over 20 years of training success in the financial services and governmental sectors.  to complement this background, i possess demonstrated expertise in curriculum development, lesson planning, class facilitation, quality control, safety and communications skill sets, as well as strong analytical, problem-solving and managerial capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 


i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.








richard a. cockrum, jr.












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