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Yyyyyy x. yyyyyy
231 First Avenue
Toronto, Ontario M4M 1X5
Phone: (xxx-xxx-xxxx
abc@xyz.com
Accomplished Facility / Property Manager eager to contribute extensive industry experience and proficiency in capturing cost savings toward supporting a progressive company in optimizing bottom-line performance.
Qualifications Profile
Substantial background in managing multi-billion dollar portfolio of residential, industrial, retail and office properties across Canada and the U.S. Able to analyze existing operations and formulate low-cost solutions through sharp negotiating skills with suppliers and service providers. Exemplary blend of expertise in project management, strategic planning, budgeting, procurement, and risk management. Institute innovative management approaches to significantly improve and streamline business practices. Outstanding talents in team-building, personnel leadership, and training and development.
Selected Achievements:
Identified energy conversation opportunities at Canada Post s largest mail sorting facility to capture $100K in first year savings.
Uncovered $90K in utility savings for Cadillac Fairview Corporation with a capital investment of $300K by conducting in-depth feasibility study and identifying simple payback opportunities.
Negotiated new national elevator maintenance contracts and procedures to reduce expenses by $6.5M over five-year term for Cadillac Fairview.
Scrutinized and administered new janitorial services contracts and procedures for all Cadillac Fairview properties in Ontario to save $250K.
Replaced preventative maintenance software and provider to enhance user-friendliness, support and customer response time, achieving savings of $200K annually for Cadillac Fairview.
Recipient of BOMA s Innovative and Efficient Operations Award for Joint Centres involving over 500,000 Square Feet ; led investment of $2.5M at 16 properties with simple payback of 2.9 yrs.
Presented with Cadillac Fairview Leader s Circle Award based on exceptional performance.
Formally recognized by Ontario Teacher s Pension Plan for contributions to successful property management bid resulting in acquisition of five shopping centres.
Slashed operations budget by $2M for Bramalea City Centre and Fairview Mall with zero impact to tenant/customer service or comfort.
Resourcefully developed and launched Operations Supervisor Training Program to advance high-potential personnel at Cadillac Fairview.
Professional Experience
BLJC, Toronto, Ontario, 2009 to 2010
Facility Manager III C Canada Post Corporation
- Spearhead full-scope maintenance operations for highest-volume letter mail sorting facility in Canada, diligently monitoring and servicing technology, physical building systems, and processing equipment to ensure seamless business continuity.
- Consistently achieved excellent key performance indicators (KPIs) in client satisfaction and maintenance and surpassed related goals.
- Enhanced maintenance activities by establishing formal agreements with service providers.
- Decisively established standard operating procedures to improve maintenance of critical equipment.
Continued
Yyyyyy x. yyyyyy C Page 2 of 2
Professional Experience continued
Graydon Hill Realty Ltd., Toronto, Ontario, 2007 to 2009
Licensed Real Estate Salesperson
- Supported sellers and buyers by listing, showing and selling residential and commercial properties.
- Determined listing prices, created property descriptions and advertisements, and held open houses.
- Coordinated sales transactions between realtors, buyers, sellers, lenders, attorneys and lenders with strict adherence to established deadlines.
The Cadillac Fairview Corporation Ltd., Head Office, Toronto, Ontario, 1995 to 2007
Manager C National Facility Operations
- Strategically partnered with senior management to effectively support 80+ shopping centres and office properties in Canada and U.S. with portfolio valued at more than $16B.
- Applied dynamic leadership talents to direct, motivate, supervise and manage Security and Environmental Directors, CADD Administrator and Operations Coordinator.
- Adeptly handled complete spectrum of national facility operations such as annual budget reviews, on-site property inspections, policy and procedure development, and continuous process improvements.
- Proficiently negotiated and procured utilities futures contracts valued at $50M+ for Ontario, Alberta and Quebec.
- Championed development of extensive new programs, policies and procedures encompassing construction deposit policy, contract signing policy, pre-qualification procedures, utility invoice management and reporting database, generator testing, and tenant inspections.
- Proactively introduced national benchmarking (operating expenses) services report, database and annual review to improve P&L.
Prior Background:
Operations Manager, Cavanlea Management, Toronto, Ontario, 1990 to 1995
Operations Supervisor, Manufacturers Life Head Office, Toronto, Ontario, 1985 to 1990
Credentials
FMA (Facility Manager Administrator)
RPA (Real Property Administrator)
Real Estate Sales License C Toronto Real Estate Board
Education
Diploma, Power Engineering Technology
Cambrian College of Applied Arts and Technology, Sudbury, Ontario
4th Class Stationary Engineer
Southern Alberta Institute of Technology
- Passed Examinations for 3rd Class Stationary Engineer
Affiliations
Member, Building Owners and Managers Association (BOMA)
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