~ Senior-Level IT and Operations Executive eager to contribute extensive talents toward supporting a dynamic employer in optimizing bottom-line performance. ~

 

 

Dedicated, perceptive and visionary, offering outstanding capabilities in project and program management, strategic relationship building, budget management, and customer service and satisfaction.  Strategically analyze and align IT and business operations, and establish specific IT standards, products, services, and programs to optimize global market share. Excel in change management, P&L accountability, policy and procedure development, identifying cost savings, and maximizing profitability. Highly accomplished in conceptualizing, defining, and instituting operational strategies to accelerate company growth and capitalize on emerging technologies. Adept at orchestrating broad-based process improvements to elevate and ensure quality control and assurance.

 

Selected Achievements:

 

         Co-authored patent-pending Medco Workflow Analysis tool enabling physicians to ensure HIPAA compliance and streamline daily office operations.

         Expeditiously grew customer base for MedCo to 100+ physicians in 7 months and currently maintaining 100% retention rate.

         Championed efforts to establish worldwide client base of Tier 1 and 2 companies from the ground up and propelled revenue performance at DaVinci Integration from $0 to $2M in 2 years.     

         Rapidly expanded customer base from 25 to 200, tripling revenue and positioning NexTone as industry leader in telecom hardware sector.

         Singlehandedly assembled, developed, motivated and led world-class operations and information technology team of 200+ employees at ITXC to produce over $300M in revenue. 

         Led ITXC to be recognized by Deloitte & Touche as one of USA s Fastest 500 Growing Technology Companies.

         As Co-Founder of ITXC, facilitated efforts to become a successful IPO in 1999.

         In 2002, brought ITXC recognition as New Jersey s fastest growing technology company, best wholesale carrier, and fastest growing technology company in North America.

         Patented two effective VoIP technology solutions which resulted in ITXC reducing costs and enhancing call quality.

 

 

MedCo Data, Tampa, FL,  2008 to Present

Managing Partner / COO 

• Spearhead daily operations for national company providing proactive health care informatics services to clinics, medical offices and hospitals.
• Leverage proficiency with electronic health records, HIPAA compliance and medical office integration to drive expansion of proactive care technology product line. 
• Diligently foster and nurture strategic relationships with Electronic Health Record providers, physician offices, and medical clinics, vital to boosting business growth for MedCo.

• Successfully secured seed capital from State of Maryland and grant funding from State of Florida.

 

Continued

 

 

Professional Experience continued                                                  Yyyyyy x. yyyyyy ~ Page 2 of 2

 

 

DaVinci Integration, Cranbury, NJ, 2004 to 2008

President, Chief Information Officer

• Founded, launched, and operated national consulting firm providing expertise in information technology, telecommunications and health care informatics.
• Applied dynamic leadership talents toward securing funding, establishing innovative product line, and directing efforts of 10 employees and numerous consultants.

 

NexTone Communications, Gaithersburg, MD, 2003 to 2004    

Vice President, Business Development

• Proactively steered business development strategies and activities for global leader in next generation telecommunications solutions specializing in VoIP interoperability and state-of-the-art communications solutions.
• Researched and uncovered market opportunities worldwide and developed new products and technologies to support emerging carriers and service providers.

• Cultivated strategic alliances with major equipment manufacturers, significantly enhancing product offering.

 

ITXC Corporation, Princeton, NJ, 1997 to 2003

Vice President, Information Technology and Operations

• Merged considerable technical acumen with business management proficiency to oversee information technology, network operations, software development and network architecture for world s largest wholesale VoIP telecommunications company.

• Drove design, deployment, and operation of ITXC.net, world s largest wholesale VoIP network.
• Steadily developed company to rank as 5^th  largest telecommunications company worldwide.
• Served as H.323/IMTC forum leader, greatly establishing and influencing most widely used VOIP telephony standard.
• Coordinated all aspects of three major acquisitions, exhibiting sharp organizational skills.

 

CAIS Internet/CGX Telecom, McLean, VA, 1995 to 1997

Director, Information Technology and Operations

• Expertly led acquisition and integration, strategic technical direction, and P&L management of network operations and information technology for Tier 1 internet backbone provider; cost-effectively administered $10M budget.
• Effectively designed and implemented one of the first nationwide Tier 1 internet backbones.
• Hired, developed, coached, motivated and managed peak-performing technical staff of over 50 personnel.
• Resourcefully designed and implemented LIX (Latin American Exchange) Internet gateway which introduced first-ever high speed access to the Caribbean.
• Navigated seamless implementation of Overvoice to major North American hotel chains to provide high speed internet access over standard phone lines.

 

                   

 

Prior background included role as Director of Operations & Information Technology, The Donohoe Companies, Washington, DC, 1989 to 1995.

 

 

Bachelor of Computer Science, Belford University, Humble, TX