career profile

-         leadership & professional development c merges solid interpersonal and communication skills to forge, nurture, and maintain strong business and client relationships. enthusiastically collaborates with internal colleagues to achieve established goals and expectations.

-         product knowledge and project management c maintains thorough and up-to-date product knowledge, industry trends, and customer requirements according to project specifications.

-         team building and motivation c effectively communicates and motivates team members, fostering an atmosphere of teamwork and collaboration with an emphasis goal attainment.

-         client relations c blends integrity, innovative thinking, and leadership attributes to ensure first-rate client satisfaction. optimizes service delivery through decision-making talents, critical thinking skills, and an unwavering drive to excel.

-         competitive drive & strategic thinking c personable, persuasive, and highly respected for business acumen, displaying a positive leadership approach, and consistently surpassing goals.

career history

 

franklin templeton investor services - st. petersburg, fl

 

franklin templeton technologies c sr. it business systems analyst, 07/2006 c present

• demonstrate exemplary leadership attributes in directing business development efforts including product management, operational procedures, and offering expertise to various divisions.
• leverage proven technical management abilities to drive business generation programs, achieving superior client satisfaction and establishing consistent growth in organizational revenue.
• merge proven motivational and organizational talents to direct project teams, establishing key goals, and objectives that improved system development.
• apply an in-depth understanding of it to consistently acquire and retain new clients in the highly competitive industry.
• secure consistent levels of referred and repeat business from a vast client base through successful partner relationships and end-user relationship management.

 

global ta systems management c sr. business systems analyst, 10/2004 c 07/2006 

• devised and implemented business development strategies that identified target markets and business opportunities.
• established tactical goals that complied with overall corporate objectives and changes in the mutual fund industry.
• implemented successful consulting strategies that optimized revenue growth.
• assessed corporate book of business and ensured regulatory compliance with sec standards.

 

dealer main office services c premier team supervisor, 07/2000 c 10/2004

• performed in a leadership capacity and directed the success of specialists tasked with completing transactions utilizing ncss and process manual requests.
• collaborated with the relationship management team to produce more effective business development protocol and to identify the best practices for the organization.
• engaged in performance management and implemented policies leading to enhanced performance by team members.

 

dealer main office services c specialist, 12/1999 c 07/2000

• addressed a variety of inquiries via telephone customer service and prompt due diligence covering multiple issues and concerns.

 

additional experience as dealer main office services c assistant supervisor and customer service administration c dealer services representative

education

university of south florida, tampa, fl

bachelor of arts in business administration

 

st. petersburg college

associate of arts in business administration

activities & affiliations

meadowlawn elementary and northeast high school, st. petersburg, fl

doorways mentor, 01/2000 c 06/2007

 

 

 

date

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity as a (insert role) and am submitting my resume for your review. in advance, thank you for your time and consideration.

 

as indicated in the accompanying resume, i bring you a positive and energetic work approach. additionally, i offer 10+ years of an exemplary blend of talents in the areas of business growth, project management, staff leadership and development, client relations, and revenue growth. to complement these qualifications, i offer an unwavering commitment to providing stellar customer service and dealing directly with the public as a front-line company representative, keeping in mind to remain accessible to clients at all times while simultaneously exceeding goals. to date in my career, i have held progressively responsible positions based on a demonstrated ability to meet and exceed established goals and manage individuals within a corporate setting. 

 

as a proactive contributor to your company, you will find me to be a driven professional committed to supporting you in achieving your objectives through superior motivational attributes, unparalleled levels of enthusiasm and personal dedication, and strong client relations.

 

please take notice of my proven leadership abilities and a demonstrated record of personal success and achievement; i have recognizably improved levels of company and product positioning. my professional success is based on the consistent ability to strategically indicate complex problems and review related information to develop and evaluate options and implement solutions. i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

yyyyyy x. yyyyyy

enclosure