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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

phone: (xxx-xxx-xxxx
cell: (xxx-xxx-xxxx



technically-astute and analytical mba candidate with significant leadership talents eager to contribute interpersonal skills, strategic planning expertise, and problem solving abilities toward creating innovative technology solutions for a dynamic organization.


key qualifications


         exceptional blend of communication, managerial, documentation, and prioritization skills; committed to achieving accuracy and efficiency in daily activities.

         exhibits a collaborative work ethic, sense of initiative and urgency, prudence, and resourcefulness.

         strong qualifications in researching, formulating and implementing hr training solutions to develop peak-performing employees and management personnel.

         reputation for well-developed scheduling, planning and time management capabilities; proven expertise in achieving measurable process improvements.

         excels in developing, designing and implementing robust and effective software solutions; leverages unparalleled vision to conceptualize and produce innovative templates, tools and applications.  

         effectively merges well-honed business acumen with forward-thinking abilities and technical expertise.

         recognized by peers and management for professionalism, sound judgment, troubleshooting abilities, and ingenuity.  

         bilingual c spanish and english.


professional experience


hsbc bank usa, 2004 to present

learning & development manager

  • direct training system coordinators and developers in providing quality logistical support to approximately 50 trainers across north america serving 15,000+ employees. 
  • research, explore and evaluate new and emerging technologies critical to optimizing learning and development outcomes; doubled team productivity through new technology and processes.
  • spearheaded method of assigning training to mass populations, slashing hundreds of hours of manual work, and assembled training report infrastructure to improve tracking and assessment of programs and participants.
  • as active member of diversity committee, assisted in building community and corporate awareness of the hispanic population through event planning, web site efforts, and volunteer work.

         implemented service level agreement between learning administration team and facilitators to strengthen department operations and increase efficiency.

         enforced documentation of all team processes, reducing errors in material shipping by 25%.

         successfully decreased turnaround time of new hire training scheduling by nearly 50%.

  • in earlier role as systems analyst, championed development of electronic employee performance management system supporting 10,000+ users and capturing enormous savings in paper, travel and shipping costs across the organization.


continued ... ►


yyyyyy x. yyyyyy ~ page 2 of 2



professional experience continued



ajilon consulting, 2003 to 2004

planar systems, inc., 2001 to 2003


  • applied dynamic technical acumen to develop and maintain standalone java business applications (j2ee/jsp) to analyze data from enterprise resource planning (erp) system. 
  • managed and maintained crystal reports both administratively and via development for publication via customized web application.
  • maintained and developed numerous notes and domino applications often involving automated data pulls from erp system (bpcs).
  • skillfully served as integral member of lotus notes upgrade including facilitating formal user training.
  • represented ajilon as a consultant and senior notes/domino developer and tasked with creating a mass e-mail application for major shipping corporation.


u.s. marine corps, 1992 to 2000

supply chain manager

  • directed, motivated and supervised team of supply administration analysts in monitoring and replenishing supply inventory.
  • earned two achievement medals for creating reports and databases that saved battalion thousands of dollars and dramatically increased efficiency.
  • functioned as project manager for several initiatives, demonstrating proficiency in the complete development life cycle.
  • designed robust lotus notes workflow application to organize travel planning/arrangements.
  • played an active role in local area network (lan) administration, and spearheaded migration of lotus notes e-mail to microsoft exchange server.

technical skills


object-oriented programming, visual basic, java, j2ee, struts, jsp, sql, crystal reports, actuate, javascript, html, css, lotusscript, lotus @formula, xml, xslt, ibm db2, oracle, microsoft access, lotus approach, lotus domino, mysql, macromedia flash, macromedia dreamweaver, c/c++, bea weblogic, adobe cs3, adobe photoshop



mba (in progress), university of phoenix


b.s. degree, information technology, university of phoenix


principal certified lotus professional (pclp)


certified advanced developer, lotus notes/domino 6/6.5, ibm


7 habits for highly effective managers, franklin covey


project leadership training



yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

phone: (xxx-xxx-xxxx
cell: (xxx-xxx-xxxx










hiring agent name


company name


city/state/zip code




i am currently seeking a challenging career opportunity in a <insert job title/position> capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.

as indicated in the accompanying resume, i bring to you an excellent technology background, outstanding expertise in developing and implementing novel software solutions, and exemplary abilities in both project and team leadership with a constant focus on achieving quantifiable process improvements and cost savings. to further complement these qualifications, i offer solid organizational, critical thinking, and prioritization skills which are essential as a <insert job title/position>.


as a proactive contributor to your organization, you will find me to be a driven professional committed to supporting you in achieving your objectives through exceptional technical acumen, proven leadership talents, interpersonal skills, and a proactive work ethic. i am confident that i could be a valuable asset to <insert name of company>, and look forward to interviewing with you in the near future.






yyyyyy x. yyyyyy

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