Yyyyyy x. yyyyyy
PO Box 0000 xxxxxx xxxx , xxxx , xxxxx 00000
Citizenship: United States
Position: Passport Specialist
Passport Processing; Quality Control; Fraud Mitigation; Mailing/Distribution; Document Processing/ Batching; Passport Processing Equipment Operation and Maintenance/Servicing/Repair; Customer Service; Team Building/Leadership; Business Management; Administration; Merchandising; Sales and Promotion; Price Setting; Payroll; Banking; Operational Reporting; Inventory Control and Trend Analyses; PC Operations
Charleston Passport Center/ L-1 Identity Solutions, Inc.
Lead Technician/Field Service Technician
Contracted in self-managed capacity to ensure ongoing optimal operability of diverse equipment vital to supporting Center operations. Strategically coordinated and facilitated monthly preventive maintenance schedule as well as ongoing remedial servicing and repairs of broad scope of equipment ranging from IBML Scanner Image Trac II, Intermec Label Printer and OCR Book Reader to Rockford Thompson Passport Reader, Craden DP8 Endorsement Printers and HP LaserJet Printers. Displayed exceptional analytical and troubleshooting skills in efficiently isolating, assessing and resolving electro-mechanical problems.
2/2003 C 10/2005
Charleston Passport Center/ Stanley Associates, Inc.
Prism Clerk Associate
Efficiently used high-speed scanners to conduct applications scanning and proceeded to facilitate Image Quality Assurance by verifying endorsements from computer to application and barcodes and examining for clarity and appropriate adjudicator stamp. Exhibited strong planning and organization skills in effectively steering projects to meet critical timelines and standards. Earned Secret Security Clearance.
Completed solid training in Mail Open and applied toward efficiently separating passport applications for batching; created batches via high-speed image scanning and audited batches post-image review for accuracy.
Processing Quality Control
Subsequent to Quality Control training, oversaw prepared passport quality control and fraud mitigation initiatives. Applied strong attention to detail toward verifying mailing address accuracy and processed passport packages for United States Postal Service and Federal Express distribution.
Yeamans Hall Golf Course
Contributed dynamic analytical and problem solving skills as well as electro-mechanical proficiencies toward troubleshooting Jacobson Unit and Toro Mowers; operated course maintenance equipment.
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2/2000 C 2/0000 xxxxxx xxxx , xxxx , xxxxx 00000
Proactively led top-performing team. Steered finance/accounting functions ranging from payroll and banking to cash transactions and fiscal reporting. Conducted thorough daily inventory accounts and price changes; effectively analyzed trending charts to define and resolve inventory problems. Facilitated merchandise promotional initiatives including both mark ups and markdowns to drive revenue growth.
Performed daily gas surveys.
10/1999 C 2/2000
The Pantry, Store 298
North Charleston, SC
Relied upon to act as Manager and actively supported diverse business operations including merchandising. Delivered superior customer service and efficiently managed sales/cash transactions.
1/1986 C 6/1996
Applied sharp business acumen toward facilitating sales and profit turnaround in poor-performing store. Trained, scheduled and supervised staff, with a strong focus on maximizing customer satisfaction. Efficiently organized and maintained Material Safety Data Sheets (MSDS) supporting critical regulatory compliance. Analyzed trending charts to resolve inventory problems and efficiently administered daily inventory counts, price changes, merchandise promotions, and daily reporting. Demonstrated solid understanding of accounting practices and principles in processing payroll and managing banking.
Cooper River Educational Occupational Center
Mechanics Basic Electrical Specialty; 1979
North Charleston High School
North Charleston, SC
Environmental Safety Management
PC Literate, including Windows, MSI, TSW
Award of Excellence, Amerada Hess; 2002
Certificate of Achievement, Conoco; 1996
Certificate, Achievement of Excellence, Conoco; 1989
Veterans Preference: No
Contact current employer: Yes
Availability: Full Time C Permanent
Desired Location: Charleston, South Carolina-US
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