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Yyyyyy x. yyyyyy

PO Box 0000 xxxxxx xxxx , xxxx , xxxxx 00000


Citizenship: United States

Social Security Number: xxx-xx-2933


Announcement #

Position: Passport Specialist

Location: Charleston, SC US



Core Competencies

Passport Processing; Quality Control; Fraud Mitigation; Mailing/Distribution; Document Processing/ Batching; Passport Processing Equipment Operation and Maintenance/Servicing/Repair; Customer Service; Team Building/Leadership; Business Management; Administration; Merchandising; Sales and Promotion; Price Setting; Payroll; Banking; Operational Reporting; Inventory Control and Trend Analyses; PC Operations


Employment Experience



Charleston Passport Center/ L-1 Identity Solutions, Inc.

Charleston, SC

Lead Technician/Field Service Technician

Contracted in self-managed capacity to ensure ongoing optimal operability of diverse equipment vital to supporting Center operations.  Strategically coordinated and facilitated monthly preventive maintenance schedule as well as ongoing remedial servicing and repairs of broad scope of equipment ranging from IBML Scanner Image Trac II, Intermec Label Printer and OCR Book Reader to Rockford Thompson Passport Reader, Craden DP8 Endorsement Printers and HP LaserJet Printers.  Displayed exceptional analytical and troubleshooting skills in efficiently isolating, assessing and resolving electro-mechanical problems.


2/2003 C 10/2005

Charleston Passport Center/ Stanley Associates, Inc.

Charleston, SC                                                                                     

Prism Clerk Associate

Efficiently used high-speed scanners to conduct applications scanning and proceeded to facilitate Image Quality Assurance by verifying endorsements from computer to application and barcodes and examining for clarity and appropriate adjudicator stamp.  Exhibited strong planning and organization skills in effectively steering projects to meet critical timelines and standards. Earned Secret Security Clearance.

Processing-Mail Open

Completed solid training in Mail Open and applied toward efficiently separating passport applications for batching; created batches via high-speed image scanning and audited batches post-image review for accuracy.

Processing Quality Control

Subsequent to Quality Control training, oversaw prepared passport quality control and fraud mitigation initiatives.  Applied strong attention to detail toward verifying mailing address accuracy and processed passport packages for United States Postal Service and Federal Express distribution.



Yeamans Hall Golf Course

Hanahan, SC                            

Maintenance Technician

Contributed dynamic analytical and problem solving skills as well as electro-mechanical proficiencies toward troubleshooting Jacobson Unit and Toro Mowers; operated course maintenance equipment.


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Yyyyyy x. yyyyyy                                                                                                          Page 2 of 2


2/2000 C 2/0000 xxxxxx xxxx , xxxx , xxxxx 00000         


Proactively led top-performing team.  Steered finance/accounting functions ranging from payroll and banking to cash transactions and fiscal reporting.  Conducted thorough daily inventory accounts and price changes; effectively analyzed trending charts to define and resolve inventory problems. Facilitated merchandise promotional initiatives including both mark ups and markdowns to drive revenue growth.

Performed daily gas surveys.


10/1999 C 2/2000

The Pantry, Store 298                                       

North Charleston, SC                                        

Assistant Manager                                                                               

Relied upon to act as Manager and actively supported diverse business operations including merchandising.  Delivered superior customer service and efficiently managed sales/cash transactions.


1/1986 C 6/1996


Chattanooga, TN                                  


Applied sharp business acumen toward facilitating sales and profit turnaround in poor-performing store.  Trained, scheduled and supervised staff, with a strong focus on maximizing customer satisfaction.  Efficiently organized and maintained Material Safety Data Sheets (MSDS) supporting critical regulatory compliance.  Analyzed trending charts to resolve inventory problems and efficiently administered daily inventory counts, price changes, merchandise promotions, and daily reporting.  Demonstrated solid understanding of accounting practices and principles in processing payroll and managing banking.




Cooper River Educational Occupational Center

Mechanics Basic Electrical Specialty; 1979


North Charleston High School

North Charleston, SC

Diploma, 1979


Specialized Experience/Skills


Environmental Safety Management


Computer Skills


PC Literate, including Windows, MSI, TSW




Award of Excellence, Amerada Hess; 2002

Certificate of Achievement, Conoco; 1996

Certificate, Achievement of Excellence, Conoco; 1989


Additional Data


Veterans Preference:               No

Contact current employer:        Yes

Availability:                              Full Time C Permanent

Desired Location:                     Charleston, South Carolina-US


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