yyyyyy x. yyyyyy
(xxx-xxx-xxxx • email@example.com
results-focused professional specializing in driving business growth, partnering among c-level executives, working with diverse vendors, providing world-class customer service, and cultivating a strong brand image with superior quality eager to offer 15 years experience toward maximizing an employer s success.
profile of qualifications
top performer who makes decisions to reflect positively on business productivity, corporate well-being, and client satisfaction, along with seamlessly handling confidential responsibilities while maintaining superior service levels.
excellent communicator who successfully interfaces with all levels of business representatives and clientele.
ambitious team player who plans, prioritizes, and manages multiple tasks within deadline-driven environments.
key areas of expertise
administrative support high-volume payroll process improvement auditing processes
executive-level assistance operations management regulatory compliance benefits administration human resources processes internal communications workflow prioritization client / customer relations
project leader / district leader
apply dynamic leadership talents toward directing operations of a large-scale retail location with 1,700+ weekly customers, including overseeing all store-wide training, and designing and delivering multi-level instructional modules.
maximize organizational efficiency and productivity by managing district auditing practices, along with directing hr compliance with key company guidelines to maintain high-quality customer service within competitive marketplaces.
interface with executives and senior-level company officials on a regular basis to ensure seamless business processes.
training manager / general manager
drove business growth for a $6.5-million store, including handling all hr- and payroll-related processes (i.e. labor laws, new hire paperwork, osha, benefits) while upholding the company s information confidentiality agreement.
built and sustained valuable internal and external relations by instructing several management and staff courses encompassing sales coaching, management simulation training, and training the trainer, among diverse other areas.
developed best practices to optimize performance and decrease inefficiency, including directing the recruitment, training, and management of up to 150 employees, as well as leading personnel development and growth support.
executive assistant / director of operations
utilized broad scope of industry and administrative services knowledge to manage the overall functionality of office operations, including effectively directing client relations, business development, and high-volume telephone systems.
led strategic decision-making for numerous executive-level projects while concurrently maintaining superior client relations and customer service, along with handling major business accounts, special events, and incoming projects.
executive assistant of telecommunications
planned and prioritized administrative tasks and functions to optimize use of resources and meet targeted objectives, along with managing front- / back-office productivity and supervising internal communication channels.
cost-effectively handled all travel, payroll, and scheduling expenses while overseeing the hiring and training of staff.
professional development & technical summary
district labor manager / staff works trainer (2007) • situational leadership (2007)
principles of integrity (2005) • effective communications (2003) • managing complexity (2003)
microsoft office suite (word, excel, powerpoint, outlook) • internet applications
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