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111 east ave. c rochester, ny 14604


yyyyyy x. yyyyyy

yyyyyy x. yyyyyy

results-driven sales & operations manager eager to contribute dynamic management, business development, client servicing and closing talents toward actively supporting a progressive organization in optimizing operational and revenue performance as a key staff member.


ø  offer extensive experience in sales and territory management, with comprehensive business development and marketing background.

ø  effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

ø  proactive leader who successfully develops, mentors and leads top-performing teams committed to providing superior service.

ø  proven value and dedication as a team member, as demonstrated by longevity and progression throughout career.

ø  exceptional ability to research and evaluate industry trends and competitor products and use findings toward designing and executing innovative strategies to boost company leveraging.

ø  dynamic communication, presentation, relationship building and problem-solving abilities.

ø  excel at interacting with broad populations including senior management, sales and customer service staff as well as clients and external contractors.

professional experience

knowledge fundamentals inc. - rochester, ny                                                                     2006-present

sales & operations manager

  contribute dynamic leadership skills in managing all sales and operations for a technology-focused training center.

  exhibit strong analytical and communication abilities in creating and maintaining quarterly schedules integral to maximizing profitability.

  effectively apply advanced communication skills toward diplomatically building and developing key vendor relationships with microsoft, oracle, cisco and business objects.

  proficiently develop and execute effective curriculum plans with top clients to maximize budgets.

  relied upon to maintain website and web advertising programs, illustrating strong technological knowledge and experience.

  actively mentored and motivated new hires, playing a solid role in supporting the development of top-performing team members. - rochester, ny                                                                                   2005-2006

account executive

  maintained full accountability for 70 named accounts and new business development, directly reporting to the vp of sales.

  strategically redesigned processes and procedures, instrumental to maximizing revenue with current customers.

  consistently ranked #1 in advertising sales over team members, demonstrating exceptional sales and closing talents in achieving goals and timelines.


the berry company - rochester ny                                                                                     2004-2005

account executive

  recognized as state team sales leader in online yellow page sales.

  successfully achieved 100% of quota and beyond for various cities by contributing strong communication and interpersonal relation skills.



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walter m. hyde                                                                                                                                        page 2 of 2



computer education services corporation/ element k - rochester, ny (closed)                    2001-2004

account executive

  generated 70% of territories revenue by successfully increasing new business development and achieved top 5 standing in company for percentage of quota.

  led company in new product sales including pmi and blended learning sales, further illustrating solid sales and closing skills.


surmotech inc. - victor ny                                                                                                   1998-2001

sales manager

  boosted revenue 200% over 2-year period by effectively leading company in transition from consignment to turn-key solutions.

  instrumental team member in supporting mrp software selection, planning and implementation; identified and resolved issues to enhance performance.


prior experience


pioneer standard electronics - pittsford, ny (closed)

field sales representative


newark electronics-rochester branch - rochester, ny (closed)

field sales representative


b.a. political science - university of massachusetts at amherst




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