Dynamic, motivated and ambitious Business and Operations Support Professional with expertise in customer service, office administration, bookkeeping, purchasing and inventory management, eager to contribute solid organizational and communication skills toward supporting the goals of a progressive employer. Track record of consistent professional advancement and delegation of additional responsibilities. Reputation for superior business savvy with the ability to thrive in a fast paced setting.
Core competencies include:
Strategic Planning and Execution
Organize and Streamline Office Procedures
Strong Data Entry/File Management
Customer Focused Attitude
Business Analysis/Process Improvement
Dependable with Excellent Work Ethic
Computer Savvy/Network Administration
Decision Making/Problem Solving
Excellent Communications Skills
Quick to Foster Confidence/Gain Trust
Concise Attention to Detail
Strong Analytical Skills
Samaritan Hospital in Xxxxxx, OH - Reception Desk Volunteer 2009 to Present
Contribute strong customer service skills toward supporting greeting and reception efforts in a busy hospital; positive and enthusiastic, with the ability to provide guidance and direction for visitors.
Sovereign Chemical Co., Akron, OH - Customer Service Associate 2009
Provided outstanding customer service and follow-up for clientele; ensured efficiency and accuracy in order processing, and utilized proprietary software program to track order data.
Answered and routed telephone calls, performed general administration functions, and contributed to office performance by leveraging strong organizational skills to improve processes, and effectively manage a high volume of inquiries.
Assembled and compiled data to generate daily and monthly activity reports, and used the Takestock distributor program to ensure inventory control.
Mohican Industries, Inc., Xxxxxx, Xxxxxx - Office Administrator 1989 to 2009
Provided oversight and leadership for all administrative, bookkeeping, purchasing and customer service initiatives for a busy manufacturing company.
Managed a variety of personnel issues including worker compensation claims, benefits administration, unemployment compensation, payroll and performance management.
Maintained accountability for all accurate processing of AP/AR, invoicing, bank deposits and reconciliations, and aggressively pursued overdue collection accounts to capture outstanding payments.
Greeted visitors, answered and routed phone calls, and represented the organization in the most positive and professional fashion; gained reputation for being an efficient leader with the ability to easily manage multiple tasks in a fast paced setting.
Contributed to the ongoing success of the organization by monitoring and managing cash flow, streamlining inventory and procurement practices, and identifying cost savings opportunities.
Effectively negotiated pricing and terms with vendors and trucking companies, and analyzed pricing strategies to ensure optimum contractual agreements.
American Career Institute, Mansfield, Xxxxxx - Certificate for Data Entry Operations:
Basic Accounting, Computer Operations, Leadership Skills and Records Management Courses
Dear Mr. _________________
It was a pleasure (speaking with you/meeting with you) on the (date for example, 19th of February or 3rd of July). I would like to take this opportunity to thank you for the time you spent with me, as well as to express my appreciation for the information you offered.
I am very interested in the (name of position) position, and I am convinced now, more than ever, that it is the right job for me. I feel my background and qualifications prepare me well for just the sort of challenges and responsibilities we discussed.
Again, thank you for considering my qualifications. I enjoyed our talk, and am available at any time to provide you with any more information you may need. I look forward to hearing your decision.
Remember: Hire Us To Write YOUR New Resume
And We GUARANTEE That If You’re Not Working In 60 Days Or Less,
We’ll Revise Your Resume, Refund Your Money,
AND Give You $50 EXTRA!