patrick carlson

 0000 xxxxxx xxxx , xxxx , xxxxx 00000
abc@xyz.com

executive profile

results-driven management executive eager to contribute expertise in multi-site operations, human resources, sales/customer service, and p&l toward actively collaborating with a dynamic organization in optimizing bottom-line performance.

key qualifications

  multisite management

  payroll processing

  staff  training

  employee management

  technology proficient

  statistical analysis

  data gathering

  human resources

• strategic planning expert

  fundraising experience

  client relations & support

  operational expertise

key professional achievements

functional

competencies

ø  designed and implemented labor control program resulting in decreases in employee attrition and increase in productivity.  (energy express)

ø  effectively designed and implemented planning and training programs for employees. (ashland oil)

ø  contributed dynamic leadership skills toward effectively directing a high-performance staff of 45 retail sites in order to maximize productivity, efficiency and profitability of operations. (delco oil)

ø  achieved a 33% increase in area ranking for site.  (martin & bailey)

ø  awarded best in sales for outstanding performance and sales revenues. (martin & bailey) 

-skilled at developing and implementing efficiency best practices to increase productivity and reduce labor costs.

-uses knowledge of various administrative functions and company protocols to support executive management.

-embraces corporate culture and actively promotes and leads company  initiatives.

-skilled at communicating cross-functionally in order to ensure knowledge sharing is prevalent between departmental lines.

-resolves issues quickly through careful data analysis including technical and functional information.

-establishes professional and trusting relationships with clients, staff, and management. 

-ensures relevant client documents are processed expeditiously to ensure excellent customer service is provided.

-performs administrative tasks with efficiency and great focus.

-frequently acts as a liaison between customers and various organization departments to ensure smooth communication process.

professional career

path

education

energy express                                                                                                                2005-current

position:  multi-store manager

  primary responsibilities included the direct management and implementation of comprehensive human capital initiatives, including training programs, cultural diversity awareness initiatives, policies and regulations initiatives, recruitment, hiring, and retention practices, as well as regular cross-departmental collaboration. 

ashland oil                                                                                                                            2004-2005

position: store manager

  primary responsibilities included development and implementation of various human resources training programs for personnel, leadership related to opening and closing operational sites, as well as the development of comprehensive customer service programs. 

martin & bailey                                                                                                                     2002-2004

position: store manager

  primary responsibilities included spearheading multi-site operations including hiring and setting wage rates for personnel, as well as complete vetting, orientation, and training process for new hires.  additionally responsible for developing and implementing efficiency best practices to increase productivity.      

delco oil                                                                                                                                 2001-2002                                                                                                                            

position: area manager/dispatcher

  primary responsibilities included direct management and oversight of 45 sites including employees and managers, fulfilling client requests, weekly preparation of various weekly reports, and establishing communications protocols.

- coursework in business management, computer literacy, and fire science, shasta college

daniel c. mcdaniel

xxx-xxx-xxxx or 443-987-7105

date

name here of recipient

name here of company

dear recipeint name:

recent research into company name prompted me to immediately update my resume for your review.   based on my knowledge of this company, i am very interested in interviewing for state position you are seeking. i offer years of progressive advancement in key roles as a human resources and operational executive, most recently as senior human resources manager for rite aid corporation.

 i am skilled at providing executive level management expertise regarding comprehensive tasks including training, financial analysis, hiring and retention protocols, client support, research, and a strong background in all aspects of human resources.  i am astute at developing streamlined processes that will increase operational productivity and reduce the occurrence of costly errors.  i have worked as a support expert in various forms including as a senior operations manager, private consultant, and as vice president of human resources, so i understand many functional aspects of organizational support from many levels and vantage points.

 i am accustomed to integrating into various cultures and environments. i am experienced at working and collaborating with others as well as developing and implementing best practices models to increase efficiency and productivity.  i offer years of formal training as well as progressive advancement within my career due to excelling at responsibilities and making significant contributions to company growth. 

            i am an exceptionally hard worker and consider myself a strong team player.  my enthusiasm comes from working directly with clients and streamlining and improving processes as evidenced by my accomplishments and contributions to my past employers.  i am also capable of assimilating into a new environment easily and feel that i could quickly become part of your team.  i enjoy the chance to work directly with various departmental resources in both learning and mentoring fashions. i am selectively seeking a company who is progressive thinking and in need of a professional who can make an immediate and positive impact on productivity and processes.

            after your review of my resume, i hope you will agree that this would be a mutually beneficial arrangement.  i plan to call you early next week. at that time, i can answer questions concerning my background and experience and we can discuss the desirability of an introductory meeting.  please contact me sooner if you wish to talk before then.  i look forward to speaking with you.

sincerely,

daniel mcdaniel