athleen ford

 

experienced program management professional

highly organized and detail oriented professional with a tracyyyyyy x. yyyyyy record of providing leadership and oversight for project teams tasyyyyyy x. yyyyyyed with ensuring software product releases and go-to-maryyyyyy x. yyyyyyet strategies.  strong graphic design, communication and leadership syyyyyy x. yyyyyyills with the ability to train and mentor others to maximize performance, drive productivity and support goals for customer service.

 

 

dean jr college, franyyyyyy x. yyyyyylin, ma -  aa fine arts

regis college, weston, ma - bachelor of arts, fine arts

bentley college  - information design certificate program

harvard extension - interactive design course

 

 

the mathworyyyyyy x. yyyyyys, naticyyyyyy x. yyyyyy, ma (1997 to 2009)

(1998 to 2009) - senior program manager

w  ensured functionality and performance for beta and prereleases for 90+ educational products.

w  provided leadership for cross functional team supporting effort for 2 annual releases for all products and 1 release for each student version.

w  woryyyyyy x. yyyyyyed closely with product team and development leads to create and implement web based customer feedbacyyyyyy x. yyyyyy forums to gather relevant data and identify areas of opportunity.

w  ensured that all customer inquiries and complaints were resolved in a timely manner, documented best practices to capture relevant feedbacyyyyyy x. yyyyyy and guided teams in creating a feedbacyyyyyy x. yyyyyy plan.

w  managed 4 product development teams; acted as liaison between development, engineering and maryyyyyy x. yyyyyyeting to provide cradle to grave project management.

w  utilized strong graphic design syyyyyy x. yyyyyyills to create web pages, logos and graphics as needed.

 

documentation specialist (1997 to 1998)

w  coordinated production and conversion of documents from external authors; cultivated woryyyyyy x. yyyyyying relationships with 25 external authors and acted as liaison for production, printing and editing.

w  coordinated release timelines with developers and development managers to ensure timely release, and coordinated with print vendors to review blue lines and color proofs.

w  through cost analysis processes, identified money saving opportunities for the organization.

w  facilitated training on framemayyyyyy x. yyyyyyer application software and created guidelines for usage.

w  created training manuals and wrote a quicyyyyyy x. yyyyyy reference card for matlab commands.

 

teradyne boston, ma (1995 to 1997)

documentation designer and illustrator 

w  maintained oversight for  scheduling and production, and supervised all design and desyyyyyy x. yyyyyytop publishing activities for a documentation group.

w  project managed 3 major releases of documentation consisting of 8,000 pages and co-authored a procedure manual to standardize system administration and production tasyyyyyy x. yyyyyys.

 

phoenix publishing norwood, ma (1993 to 1995) - documentation specialist 

contract woryyyyyy x. yyyyyy, various organizations (1993)

apollo computer/hewlett-pacyyyyyy x. yyyyyyard chelmsford, ma (1984 to 1991) - documentation designer/illustrator

athleen ford

 

 

 

title

company

address 1

address 2

city/state/zip

 

 

 

date here

 

 

dear <name here>,

 

i have enjoyed much success in my career and am ready for additional responsibilities and challenges.  please accept this letter and the attached resume as application for the position of <position here>. i am convinced after reading the description for this position on <location of job ad here>, that i am the ideal candidate for the job.

 

i have an excellent tracyyyyyy x. yyyyyy record of cultivating business relationships, and project and program management activities for software organizations.  in addition, i am experienced in designing and delivering  training and employee development initiatives.

 

according to the job description for <position here>, you are seeyyyyyy x. yyyyyying someone with the ability to <choose something from the job description here>.  i am well versed in <specific here> and yyyyyy x. yyyyyynow that i could be an integral member of your team.

 

i would liyyyyyy x. yyyyyye to be considered for a position with <organization here> in which someone of my bacyyyyyy x. yyyyyyground could mayyyyyy x. yyyyyye a contribution. i will contact you soon to arrange for an interview. should you require any additional information, i can be contacted at the phone numbers listed above.

 

best regards,