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Yyyyyy x. yyyyyy
PO Box 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
General Management ~ Sales/Business Development ~ Client Servicing
Qualifications Profile
Ø Driven leader experienced in managing general operations within client-focused, service-oriented professional environments, with experience spanning administrative, documentation/records maintenance, team building/leadership, and supply chain/distribution management
Ø Solid sales background, with expertise in capturing new business, up-selling/cross-selling to expand and diversify revenue streams, building client loyalty, and delivering world-class customer service
Ø Dynamic communication, presentation and negotiation skills crucial to effectively defining customer needs, customizing sales strategies to capitalize on opportunities and optimizing sales performance
Ø Track record of success in steering sales and operations to achieve goals/quotas
Ø Talent for rapidly acquiring and applying new knowledge, as illustrated by sales and management background across diverse industries
Career History
Distribution/Transport Specialist, Kirby Inland Marine-Channelview, TX 2010-Present
Strategically plan, coordinate and facilitate efficient transfer of petroleum products amongst facilities, barges and ships to meet critical timelines; capitalize on dynamic communication skills to achieve objectives in deadline-driven maritime setting
Effectively manage administrative functions such as maintaining detailed documentation/paperwork supporting operations
Promptly respond to emergency situations impacting operations as well as safety; efficiently troubleshoot mechanical failures to mitigate downtime as well as manage general maintenance
Illustrating commitment to meeting employer needs, have taken the initiative to earn US Merchant Mariner s Document and TWIC card as well as complete certifications in First Aid, CPR, Tank Barge Dangerous Liquids, Firefighting, and Basic Deckhand courses
General Manager, LA Fitness-Houston, TX 2009-2010
Promoted from Sales Associate and Weekend General Manager to steer broad-scope operations in recognition of dynamic performance and sharp business acumen.
Successfully consulted with clients to identify personal goals and needs in order to tailor sales presentations and personal training packages to maximize new business development
Concurrently contributed sharp business acumen toward managing operations, with responsibilities ranging from coordinating and overseeing staff to providing quality customer service and troubleshooting client issues
Sales Associate, Sears-The Woodlands,
TX
2004-2009
Rapidly acquired extensive knowledge of large appliance product lines and applied toward delivering expert product recommendations leading to high-volume sales; proficiently processed customer transactions
Boatswain Mate, United States Coast
Guard-Galveston, TX 1997-2004
As Coxswain, qualified to operate boats, demonstrated solid leadership skills in managing crew and ensuring their safety; maintained ongoing radio communications, actively participated in search and rescue missions and secured Gulf Coast and waterways
Academic Credentials
Automotive Technician Diploma, Universal Technical Institute-Houston, TX; 2006
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