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yyyyyy x. yyyyyy
4904 n. st. louis ave., apt. #0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx
career objective
dynamic assistant manager eager to contribute technical,
administrative, and team leadership skills as well as strong commitment to
world-class customer service toward supporting the employer as a key staff
member
profile
ø offer unique blend of interpersonal and technical support skills, with strong knowledge of data management, software design, and project management strategies
ø efficiently assess and respond to individual client needs; create, execute, troubleshoot, and document complex technological processes
ø conduct extensive research, analyze requirements, design need-specific solutions, and train personnel in all aspects of operations
ø consistently achieve critical deadlines while maintaining high quality standards; demonstrated ability to complete multiple concurrent projects
ø dynamic organization, prioritization and time management skills
ø proactive team player equally effective in independent and collaborative environments
ø fluent in english, bosnian, serbian, and croatian, with intermediate spanish language skills
~ technical proficiencies ~
ms office (word, excel, powerpoint, access, outlook) ~ ms publisher ~ adobe premier ~ quark ~ oracle 10g ~ photoshop cs ~ dreamweaver ~ flash animation ~ asp ~ javascript ~ xhtml ~ xml ~ css ~ sql
education
morris graduate school of management, chicago, il anticipated graduation may 2009
studies toward master s degree in information systems management
east-west university, chicago, il 2007
bachelor of arts in english and communications
professional experience
east-west university, chicago, il 2003 c present
administrative assistant to manager (2005 c present)
- in recognition of outstanding performance, quickly progressed within university to attain position entrusted with providing support for senior management and daily operations
- perform a broad range of administrative duties including reception, inventory management and ordering, database maintenance, and weekly, monthly, and annual report generation
- deliver effective new-hire training programs instrumental to building top-performing teams; supervise staff and calculate bonuses
- actively contribute to business development efforts; track and process leads, coordinate telemarketing projects, and participate in advertising campaigns, including an appearance in commercial production
admissions department administrative assistant (2003 c 2005)
- served as receptionist and assistant to international counselor, assisted with clerical work and special projects for multiple admissions counselors
- visited high schools, participated in college fairs, delivered presentations at open houses to drive enrollment figures, and directed orientation seminars
- supplied superior customer service and student support, processed applications, and prepared documentation
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