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Carlos G. Sanchez
0000 xxxxxx xxxx , xxxx , xxxxx 00000

Country of Citizenship: US

Veteran s Preference: No



Vacancy Announcement:: IHC-216232-PN/OCA

Position: Information Technology Specialist


Core Competencies


IT Management, Information Technology; Network Administration,  Network Systems Analysis; Information Systems/MIS Administration; Architecture/Infrastructure Planning; Infrastructure Design; Policy & Procedure Development; Strategic Planning; Project Management; Program Administration; Resource Management; Knowledge Management; Capital Planning; Cost/Investment Control; Performance Measurement; Training and Development; Teaching/Instruction; Team Building/Leadership; Administrative Operations; Budgeting/P&L; Communications; Public Speaking; Consulting; Client Relations; Customer Service; Bi-Lingual: English/Spanish

Professional Experience


September 0000 xxxxxx xxxx , xxxx , xxxxx 00000
40+ hrs/week

Supervisor: Fatoumata Kouyate; Phonexxx-xxx-xxxx; Contact: Yes

Drive full-scope, campus-wide IT infrastructure design vital to supporting Institute across all areas of operation.  Proactively hire, train, coordinate, and direct high-performance IT team focused on the timely delivery of customer-focused, solutions-oriented technology initiatives. Consistently ensure critical compliance with accreditation and company standards.  Strategically plan, allocate and administer training and development budget to maximize use of financial resources while controlling software, lab and equipment costs. Conduct comprehensive cost/benefit analyses of current and future projects in order to prioritize resources and commitments.

Design and implement dynamic A+, Network+, MCSA, and Security+ certification workshops supporting personnel development for in-house staff as well as strategic partner companies. Effectively organize and lead Curriculum Advisory Board and quarterly meetings vital to maintaining competitive leveraging and meeting current market needs. 


June 0000 xxxxxx xxxx , xxxx , xxxxx 00000
25+ Hours per week; concurrent with PhD pursuits

Supervisor: Ronny Delgado; Phone: 305-595-4093; Contact:  Yes

Spearheaded broad-scope IT projects to meet requirements of diverse client needs, specializing in integrating new Corporate Management Applications for enhanced operational performance.  Facilitated ongoing resource and project assessments over span of project and promptly initiated change management tactics to address emerging issues. 

Successfully staffed, trained and led team through project lifecycle and effectively oversaw logistically dispersed teams through remote administration.  Worked extensively with Windows 0000 xxxxxx xxxx , xxxx , xxxxx 00000
35 hrs/week

Supervisor: Willie Wilborn; Phone: 954-499-9834; Contact: Yes

Proficiently maintained Network Teaching Labs; delivered superior on-site support to online hybrid teaching technology and troubleshot Windows 2000/XP and RedHat Linux desktop PCs as well as equipment (Routers, Switches and cabling) within the lab environment.  Resourcefully created results-focused classes and sections and evaluated/verified content of both online and onsite courses. 

Contributed sharp leadership skills toward conducting Faculty and staff training seminars on proper presentation procedures and school protocols.  Strategically developed and maintained Department teaching schedule and assignments to maximize use of resources.

September 0000 xxxxxx xxxx , xxxx , xxxxx 00000
36 hrs/week

Supervisor: Fatoumata Kouyate; Phonexxx-xxx-xxxx; Contact: Yes

Effectively delivered classroom instruction in Computer Networking Systems and Information Systems Security coursework for both onsite and online educational programs.  Substantially enhanced technical proficiencies of peer Instructors by developing and leading productive Instructor Training sessions; additionally conducted E-gradebook procedural training programs.

January 0000 xxxxxx xxxx , xxxx , xxxxx 00000 SW 128th Street, Miami, FL 33186
40+ hrs/week

Supervisor: Dennis Deblois; Phone: 305-253-7677; Contact: No

Actively consulted with, trained and supported corporate/business clients throughout South Florida in Local Area Network (LAN) and Peripheral (router, hub, switch, laptop, server, etc.) issues. Efficiently installed and maintained full network integration to existing network maintenance (Novell and Windows) and troubleshot/resolved related problems.

Proficiently implemented and maintained Windows NT through 0000 xxxxxx xxxx , xxxx , xxxxx 00000
40+ hrs/week

Supervisor: Francisco Izquierdo; Phone: N/A;  Contact:  N/A

Delivered superior PC installation, troubleshooting, upgrading, and related support for 1600+ user Windows NT, Novell, AS400 network environment.  Installed and troubleshot network software and hardware/peripherals and provided quality supporting procedural documentation.







Carlos G. Sanchez                                                                                                                 Page 3 of 3




The University of Alabama

Degree:            PhD; incomplete

Major:               MIS/Operations Management

Dates:              8/2006-11/2007


Florida International University-Miami, FL
Degree:            Masters of Science

Major:  Management Information Systems

Date:                2001

GPA:                3.7

Florida International University-Miami, FL
Degree:            Bachelor of Science

Major:  Business Administration

Date:                2000
GPA:                2.7




Microsoft Certified Systems Administrator

CompTIA A+, Network+


Professional Affiliations


Member, Association of Information System

Member, Computer Technology Industry Association




Carlos G. Sanchez
0000 xxxxxx xxxx , xxxx , xxxxx 00000







Department of Homeland Security

Customs and Border Protection Agency

Indianapolis Hiring Center
William Green Federal Building
OPM Room 0000 xxxxxx xxxx , xxxx , xxxxx 00000



RE - Vacancy Announcement:: IHC-216232-PN/OCA



I am extremely interested in being considered for this Information Technology Specialist position, referenced above, and am submitting my resume for review.  In advance, thank you for your time and consideration.


As demonstrated,  I offer approximately 13 years experience in the IT field, progressing from positions as a Network Services Consultant and Network System Analyst to Instructor, Associate Professor and Project Manager, prior to assuming my current position as Chairperson of the School of Information Technology with ITT Technical Institute.  With a broad-scope, senior-management/executive-level background in areas ranging from IT, Network/Systems Administration, Architecture/Infrastructure Planning, and  Design and Development through Resource Management, Project/Program Administration, Capital Planning, P&L/Budgeting, and Team Building, I am confident that I offer the qualifications you seek.  I am a results-oriented, solutions-focused leader with dynamic strategic planning, decisionmaking and administrative/ management abilities who consistently excels in optimizing performance.  Complementing my professional background, I offer an MS in Management Information Systems as well as a Bachelor of Business Administration and have completed work towards a PhD in MIS/ Operations Management.  I also offer credentials including Microsoft Certified Systems Administrator as well as CompTIA A+ and Network+ Certifications.


I am, again, confident that I make a positive contribution in this exciting position, and look forward to interviewing with you in the near future.






Carlos G. Sanchez



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