Educated and Experienced Pharmacist
Respected Pharmacist with a track record of managing high volume, fast-paced pharmacy operations in retail environment. Adept at leading and directing the activities of pharmacy staff, and ensuring that the highest operational standards and customer service levels are met at all times. Strong ability to prioritize orders, interact with medical professionals to interpret medication orders, monitor drug regimens, and clarify patient instructions. Eager to integrate superior leadership, employee development skills and management strengths into a District Pharmacy Supervisor Position with a progressive organization. Core competencies include:
Attention To Detail
Dispensing And Compounding
Drug Knowledge And Assessment
Excellent Communication Skills
Interact With Patients/Medical Staff
Customer Service Focused
Drive Process Improvements
Train and Mentor Staff
CVS Pharmacy 9/ 2009 to Present
Regional Support Pharmacist
Collaborate with District Pharmacy Supervisor to support business needs and ensure that district performance is up to standard at all times; promoted 2 times in the last 12 months.
Perform extensive pharmacy visits to audit operations processes, provide guidance and leadership for staff, and initiate employee development efforts for newly hired pharmacists.
Leading script building focus group to identify ways to increase script volume, address and resolve escalated customer service issues throughout the district, and contribute to increased customer service satisfaction indicators and overall performance measurements.
Pharmacy Manager 1/2009 to 9/2009
Led day to day business operations for retail pharmacy location; managed and monitored staff development, provided ongoing training and mentoring, ensured the highest standards for accuracy and performed order fulfillment in accordance with corporate requirements .
Staff Pharmacist, Xxxxxx, LA 11/2008 to 1/2009
Drove day to day management activities and provided oversight for staff performance; ensured smooth business transactions, handled customer complaints, managed inventory and delegated tasks.
Graduate Intern, Xxxxxx, LA 5/2008 to 11/2008
Pharmacy Intern, Xxxxxx, LA 1/2008 to 5/2008
McKeeson Specialty Pharmaceuticals
Pharmacy Student Intern 2004 to 2006
Pharmacy Technician, CPhT 2002 to 2004
Tenet Healthcare Systems ,Mercy Hospital and Walgreens Pharmacy
Pharmacy Technician, CPhT 2001 to 2002
Xavier University of Xxxxxx - Doctorate of Pharmacy, 2008/Xxxxxx Pharmacist License #18634
Southeast College of Technology - Associates Degree, Computer Networking
Volunteerism and Memberships
Performed community service with Operation Diabetes, Ronald McDonald House, and No AIDS Walk
Member, Xxxxxx Society of Health Professionals and American Pharmacist Association
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