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Yyyyyy x. yyyyyy

3903 Caldwell Ridge Pkwy Xxxxxx, XXXXXX xxxxxx

Phone: (xxx-xxx-xxxx


Highly Regarded Business Analyst with extensive experiexxxxxxe in managing high priority transaction requests.

Ability to thrive in a fast-paced professional environment, communicate effectively with professionals at all levels. Track record of identifying deficiexxxxxxies and implementing process improvements for improved production & customer service. Seeking a Business Analyst/Support position with a progressive organization that values leadership, discipline, and tenacity.


Key Skills and Strengths


w  Accounts Payable/Accounts Receivables

w  Build and Maintain Valuable Relationships

w  Consistent Career Progression

w  Dedication to Customer Service Satisfaction

w  Discerningly Handle Customer Issues

w  Effectively Manage Multiple Projects

w  Exceed Goals & Objectives

w  Excellent Communication Skills

w  Exercise Excellent Judgment

w  Loyal and Dependable

w  Negotiation and Vendor Relations

w  Quick to Learn New Technology

w  Strategic Planning/ Attention to Detail

w  Strong Analytical Skills

w  Scheduling & Prioritizing


Technology and Software Applications


In$ight, Mainframe, Ariba, Vistaplus, Microsoft Office Suite/Front Page, Visio, Outlook, Lotus Notes, Peoplesoft, Debt Processing System(DPS), Star, Coin, RTR Tracking System, Vista Plus, Document Direct Analyzer, Automation Timekeeping System (ATS), 80 WPM/Ten-Key, ReconPlus/CheckFree, EMS, TimeWise, ImageView, Finaxxxxxxial Data Entry System, I Order /Accounts Payable System, Peachtree Accounting and Filenet.


Professional History


Bank of America, Xxxxxx, XXXXXX (2003 to Present) - Finaxxxxxxial Analyst Relocation Services

w  Generate reports for finaxxxxxxe mangers, supervisors, and executives utilizing excel pivot tables, In$ight and Access queries, generate monthly payroll files using RTR and Access queries; provide relevant information to departmental leaders as requested.

w  Process mortgage payments for subsidy loans, prepare relocation payments for direct wires, recoxxxxxxile monthly credit card expense sheets, process 3rd party vendor payments and distribute cost of living payments, ensure accuracy and accountability for data entry.

w  Balaxxxxxxe monthly payroll files, coordinate with tax preparers to process relocated associates tax returns, alleviate dual state tax issues and report payroll totals to department managers.


Account Specialist/Account Specialist II/ATM (2002 to 2003)

w  Initiated vendor claims to recover ATM differexxxxxxes of $500 or more; researched transactions and disbursements to resolve differexxxxxxes, maintained communication with vendors until resolution was completed.

w  Selected to assist in the training of new and existing staff due to superior performaxxxxxxe and knowledge of departmental policy and procedures.

w  Monitored replenishment processes for over 1000 ATM s in the network; consistently exceeded departmental goals for cycle times and gained reputation as a knowledgeable and reliable employee.




Present Tax Done Right Xxxxxx, XXXXXX (2002 to Present) - Tax Preparer

w  Ensure the preparation of accurate tax return documents, provide outstanding customer service and complete all duties according to Federal and IRS policies and standards.


Exult/Bank of America Xxxxxx, XXXXXX (2000 to 2002) - Finaxxxxxxial Analyst

w  Recoxxxxxxiled personnel operations general ledgers, perform data input and worked with business units to identify payroll deduction inaccuracies.

w  Maintained complete accountability for all related accounting statements and finaxxxxxxial reports, benefit deductions, payroll processing and vendor invoicing.


Bank of America Xxxxxx, XXXXXX (1998 to 2000) - Personnel Researcher

w  Maintained accurate production records, timesheets and payroll data; analyzed PeopleSoft and Automatic Timekeeping System (ATS) ixxxxxxonsistexxxxxxies and made adjustments as needed.

w  Coordinated with management team to resolve payroll issues, processed adjustments in ATS and PeopleSoft, and provided detailed and prompt answers to employee payroll inquiries.





Strayer University, Xxxxxx, XXXXXX Bachelor of Sciexxxxxxe, Accounting and International Studies (In Progress)



















Yyyyyy x. yyyyyy

3903 Caldwell Ridge Pkwy Xxxxxx, XXXXXX xxxxxx

Phone: (xxx-xxx-xxxx





<Hiring Contact Name>

< Title>

<Company Name>


<City, ST Zip>


Dear Mr./Ms. ____:


I have enjoyed much success in my career and am ready for additional responsibilities and challenges. Please accept this letter and the attached resume as application for the position of <position here>. I am convixxxxxxed after reading the description for this position on <location of job ad here>, that I am the ideal candidate for the job.



During my comprehensive career as a Business Analyst, I have gained considerable process improvement and technology integration experiexxxxxxe. I have improved operations, streamlined processes and delivered measurable results through the development and implementation of new business applications. This along with my expertise in strategic planning and customer relations makes me an ideal candidate for <position here>.



The accompanying resume can give you an overview of my potential for making a worthwhile contribution to <firm or company name>. As a proven leader, I believe it would be mutually beneficial for us to meet. I will call next week to inquire about the possibility of meeting to discuss your organization s goals and how I can help you meet them.


Thank you for your time and consideration.



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