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career objective
results-driven property manager eager to contribute
expertise in operations, team building, customer service, and fiscal
administration toward actively supporting a progressive organization in
optimizing bottom-line performance
profile
ø offer numerous years of comprehensive property management experience, with expertise in directing human resources, collections and financial administration, facilities maintenance and renovations, and project management
ø cost-effectively develop budgets, approve expenditures, secure collections, negotiate and administer contracts, manage procurement and inventory control, oversee financial reporting, and generate and evaluate operating statements
ø research and analyze competitor activities and industry trends in order to define optimal strategies for maximizing revenue and market penetration
ø recruit, hire, train, and manage top-performing property managers and support teams; strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs
ø conduct interviews and investigate prospective residents to ensure that they meet rental criteria; facilitate a client-focused, service-oriented environment vital to maximizing resident retention and lease renewal rates
ø serve as liaison for residents and corporation; proactively respond to issues and efficiently resolve potential problems; depth of knowledge regarding local and state ordinances including eviction process
ø conduct regular walk-throughs and complete maintenance checklists to ensure compliance with safety regulations, building codes, and corporate standards; schedule and follow up on inspections
ø dynamic communication, presentation, negotiation, and relationship management skills
ø sharp technical proficiencies, including rentroll, yardi, onesite, and taa blue moon software
~ key achievements ~
- successfully oversee two residential properties with 352 units; manage 11-member team responsible for facilities maintenance, resident relations, and day-to-day operations for the arts at broadway
- lowered delinquency rate for the arts at broadway commons by implementing electronic systems to improve account monitoring and support resident file auditing
- as manager of park forest apartments, attained outstanding lease renewal and resident satisfaction rates while increasing rents; additionally maintained low delinquency rate for collections
- in recognition of superior performance with sabre realty management, granted newcomer of the year award and hurdle jumper award
- entrusted with oversight of multiple sabre properties during critical transitional phases; selected to serve as a trainer for managers and assistant managers for other properties
- expertly managed 5-member staff and drove all aspects of operations for 240 residential units at pebblebrook apartments; additionally played an integral role in the acquisition of 350+ units in palm harbor, fl
- gathered bid proposals and supervised major exterior rehab projects for both settlement investments management corporation properties
professional experience
the medve group, garland, tx 2008 c present
manager, the arts at broadway commons i & ii
sabre realty management inc., dallas, tx 1999 c 2008
manager, park forest apartments
settlement investments management corporation, rockwall, tx 1992
c 1999
manager, pebblebrook apartments
education
central state university, edmond, ok
bachelor of business administration in human resource management
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging career opportunity in a management capacity and am submitting my resume for your review. in advance, thank you for your time and consideration.
as demonstrated in the accompanying resume, my professional qualifications include more than 17 years of experience managing multiple properties, with a solid record of lowering delinquency rates and achieving exceptional lease renewal rates. i excel at performing a broad range of concurrent functions and am adept at building and leading highly productive teams responsible for maintaining very high levels of resident satisfaction. my unique blend of business administration and interpersonal relations skills has consistently proven instrumental in my success at directing daily operations and completing major projects, including technological upgrades and property improvements. to complement this background, i hold a bba in human resources management.
as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.
sincerely,
yyyyyy x. yyyyyy
date
contact name
company name
address
city/state/zip code
dear _______________________________:
i would like to thank you for providing me the opportunity to interview with you and discuss the exciting position currently available with your company. having gained a deeper insight into the job requirements and your objectives, i am confident you will find me a valuable asset in achieving your goals.
as discussed, i am an enthusiastic, disciplined team player eager to launch a successful career as a dedicated member of your staff. i believe you will find my dynamic property and human resource management skills vital to your operations and look forward to contributing to your success.
should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience. again, thank you for the enlightening interview. i look forward to your response.
sincerely,
yyyyyy x. yyyyyy
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