yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
experienced business professional offering dynamic skills in event management, promotion, sales and customer service eager to contribute in the role of special events director.
ø over 13 years of experience in event management and client services.
ø m.a. and b.a. degrees.
ø excellent record of success in all phases of event management, travel arrangements and internal functions.
ø solid experience in all phases of customer satisfaction and staff supervision.
ø extensive managerial, evaluation and assessment background.
ø very organized, detail oriented, analytical and creative in delivering cost effective solutions.
ø excellent team leader and supervisor.
ø adept in scheduling and prioritizing assignments.
ø well-organized multi-tasker with strong detail orientation.
ø proficient in customer relations and expanding revenues.
ø self-motivated, self-directed.
ø knowledgeable in account management and business unit operations.
ø responsible for broad oversight of accounting systems and procedures.
ø contributor in critical process improvement.
ø adept in relationship development and facilitating repeat business.
ø proven accomplishments in coordination, strategic planning and project management.
freeman audio visual solutions 1997 - present
office manager, lanham, md (2003-present)
promoted to open this location in 2003 and oversee all aspects of business operations.
process full and part-time payroll for salaried and union employees, and track vacation time.
develop customer invoices, process ar and ap, compile revenue reports and trace all projects.
test job applicants, perform background checks and create confidential files for each candidate.
maintain supply inventory, arrange employee travel, negotiate hotel fares and setup meeting catering.
promote company programs, provide executives with sales reports and perform fundraising.
sales administrator & project coordinator, alexandria, va (1997-2003)
assessed client convention and tradeshow requirements and produced work orders to accommodate them.
point-of-contact in absence of sales manager, produced invoices and sponsored annual client workshops.
maintained updated client sales information and provided account documentation to senior management.
conducted happy hours for clientele and completed resulting roi.
clipper city, baltimore, md 1994 c 2003
on-site marketing coordinator
fulfilled all facets of marketing planning and implementation.
towson state university, towson, md
master of arts, reading, year
bachelor of arts (?), early childhood education, 1986
frostburg state college, frostburg, md
general studies, 1984
prior to 1997, served the baltimore county public schools as a second grade teacher, teaching classes of 28-32 children, working with parents and participating in pta meetings and the school improvement team.
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