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yyyyyy x. yyyyyy  

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ~



Account Executive/Manager ~ Business/Office Administrator

yyyyyy x. yyyyyy

Profile of Qualifications


Ø  Customer-focused leader with expertise in full-scope sales and servicing within the Personal and Commercial Insurance industry; extensive product knowledge

Ø  Excel in consulting with clients to identify needs, providing customized solutions, developing and presenting competitive proposals and quotes, and consistently delivering world-class service vital to sustaining and growing business

Ø  Well-versed in diverse business functions ranging from billing, accounting and deposits to website-driven customer servicing, high-volume paperwork/documentation processing and complex information systems/data maintenance

Ø  Dynamic communication, relationship building and problem solving abilities

Ø  Effectively prioritize, organize and manage projects/workflow to optimize use of time and resources, meet critical timelines and boost bottom-line productivity and profitability of operations

yyyyyy x. yyyyyy

Professional Experience


Account Executive, ECBM of Maryland- Elkridge, MD                                               2008 & 2009-2010

Specializing in Transportation/Trucking Commercial Lines, proficiently managed policy sales and account/client servicing

Strategically marketed policies, developed and presented proposals, quoted insurance via company websites, and closed commercial sales; actively consulted with clients to define needs and responded to customer inquiries and issues

Demonstrated solid business management and administrative skills in renewing policies, handling endorsements, supplying certificates of insurance, facilitating premium financing agreements, and processing billing and accounting

Account Manager, Southern Maryland Insurance - Bowie, MD                                              2008-2009

Applied industry expertise toward managing diverse types of Commercial business spanning General Liability, Workers Compensation, Umbrellas and Business Autos


Account Manager, Riedel Agencies - Riviera Beach, FL                                                     2006-2007

As Commercial and Personal Lines Insurance Agent, serviced and sold varied policies ranging from General Liability, Workers Compensation, Umbrellas, and Business Autos to Homeowner, Flood, Wind, and Personal Auto/Motorcycle


Customer Service Representative, State Farm Insurance - North Palm Beach, FL          2005-2006

Proficiently provided online quotes on all lines of business and responded to client inquiries as well as handled endorsements, billing and deposits


Department Manager, Burdines - West Palm Beach, FL  2003-2004

Contributed sharp business acumen toward steering broad areas of department operations, with consistent focus on delivering quality customer service; responsibilities included merchandising, closing out registers, collecting deposits from all departments, and providing store-wide customer service support

Over a decade of prior background as International/Domestic Flight Attendant with United Airlines

yyyyyy x. yyyyyy

Professional Development


P&C (Property & Casualty) Insurance License

Annual Insurance Agent Continuing Education (CEs), currently 24 hours annual

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