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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx •


career objective


enthusiastic, quick-learning, and results-driven professional desiring a challenging and rewarding retail sales / merchandising management role within a dynamic and successfully progressive organization.




ø  offer over seven years of solid experience in retail sales management, market analysis, and training / development, including expertise within visual communications, store planning, and customer service capacities.

ø  contribute profitable business negotiations skills, dynamic sales presentation abilities, and successful interpersonal relationship-building techniques to achieve exceptional operational success, continued marketplace presence, and essential business retention.

ø  demonstrate dynamic prioritization and time management skills, including quickly identifying and resolving daily problems in a proactive and productive manner while maintaining superior professional work ethics.

ø  skillful at seamlessly blending strong decision-making abilities with outstanding organizational skills, solid analytical attributes, and successful operational troubleshooting techniques.

ø  adept at setting strategic sales goals and developing retail action plans, along with consistently demonstrating outstanding self-reliance toward achieving excellence in all professional and personal endeavors.


~ key professional achievements ~


~ awarded 2007 manager of the fall season macy s westside pavilion ~

~ honored for 2004 s best merchandising presentation macy s westside pavilion ~

~ attained best fall credit performance recognition in 2003 macy s westside pavilion ~


professional experience


group sales manager shoe department, macy s westside pavilion, los angeles, ca      2003 c present

ø  actively communicate the company s vision, value, and goals to personnel in order to profitably ensure both a consistently successful operational performance and a continually loyal and satisfied customer base.

ø  foster synergistic teamwork across a multitude of personnel levels, while making solid organizational evaluations to maintain a valuable and productive working environment at all times.

ø  optimally assist customers by demonstrating a comprehensive knowledge of company products and services, as well as supporting the set-up of creative visual merchandise displays to enhance overall sales.

ø  successfully delegate tasks to allow individualized work-related confidence, while ensuring the completion of all sales and general business goals.


assistant manager, charles david, santa monica, ca                                                                            2003

ø  successfully oversaw all areas of a retail store, including recruiting, hiring, and training a staff of outstanding team members, maintaining responsibility for all sales and business operations, and ensuring optimal levels of customer service at all times.

ø  created dynamically effective training programs for all sales personnel, including developing, implementing, and maintaining high-quality standards for all associates to provide consistency within retail operations.

ø  effectively represented an exceptional image of the store which led to an overall increase in retail sales, a loyal consumer base, and the encouragement of fellow associates to make decisions to reflect positively on customer satisfaction and company-oriented well-being.


max studio specialist, macy s beverly center, los angeles, ca                                              2001 c 2003

ø  consistently achieved advantageous women s apparel sales generated by building valuable buyer and coordinator relationships and creating an appealing store environment through the implementation of dynamic interior merchandise displays.

ø  effectively completed all necessary monthly specialist reports toward the overall attainment of sales plan goals and maximization of operational profits.




associates of arts degree                                            the fashion institute of design and merchandising

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