yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

objective

results-oriented claims handling specialist with multi-jurisdiction expertise eager to contribute talents toward actively supporting a dynamic organization in maximizing bottom-line revenue performance while delivering superior client services.

career profile

ø  lpcs.

ø  upcoming scla.

ø  over 20 years of multi-jurisdictional claim handling background.

ø  licensed in connecticut, _________ and ___________.

ø  knowledgeable in commercial insurance, specialty lines and professional liability coverage.

ø  contributor in critical process improvement and cost control.

ø  expertise in servicing diverse client base.

ø  comprehensive understanding of managing complex, high exposure cases.

ø  record of promotion to positions of increasing responsibility and authority.

ø  provide effective oversight for state and federal litigation.

ø  adept in directing and guiding adjusters.

ø  proven accomplishments in coordination, strategic planning, and project management.

ø  notable coordinator and facilitator.

ø  outstanding capacity in negotiation and mitigation.

ø  highly motivated self-starter.

ø  well-organized multi-tasker with strong detail orientation.

ø  strength in use of ms office suite and other advanced business software applications.

ø  spanish linguist.

ø  professional development through plrv/lirv claims conferences.

professional experience

lennon claims service, llc, windsor, ct                                                                                  2005 - present

owner/operator

         planned, implemented and manage this independent adjusting venture.

         facilitated development of wide-ranging and profitable client base.

         manage daily operations.

 

guilford specialty group, hartford, ct                                                                                           2002 - 2005

adjuster

         recruited to administer complex case load.

         delivered pro-active management of independent adjusters.

         coordinated with defense counsel to improve litigation results.

         successfully monitored and controlled expenses.

         orchestrated coverage assessment.

         in recognition of superior work ethic and industry expertise, entrusted with independently approving and issuing coverage position letters

         tasked to conduct research/assessment of new york city law practices.

 

cirma, new haven, ct                                                                                                                 1995 - 2002

adjuster

         retained to evaluate and resolve claims against government officials, teachers and police officers.

         effectively determined coverage.

         authored multi-part coverage position letters.

         efficiently controlled defense counsel activities and expenses.

         achieved successful resolution of high profile case versus a local board of education and its officials.

 

earlier background

prior to 1995, served as adjuster with crawford & company, glastonbury, ct, insurance company of florida, clearwater, fl, and cramer, johnson, wiggins & associates, tampa, fl.  in these assignments conducted investigations, claim adjustments, file administration, mediations, negotiations and training of personnel.

yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

 

 

cover letter text

 

date

 

 

 

hiring agent name

title

company name

address

city, state   zip code

 

dear                   :

 

i am currently seeking a challenging career opportunity in a claims handling specialist capacity and am submitting my resume for your review.  in advance, i thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include a lpcs, an upcoming scla and over 20 years of multi-jurisdictional claim handling experience.  to complement this background, i possess demonstrated expertise in commercial insurance, specialty lines, professional liability, cost control, case load administration and coverage assessment, as well as strong analytical, problem-solving and managerial capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 

 

i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.

 

 

 

 

sincerely,

 

 

malvi lennon

 

 

 

 

 

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