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yyyyyy x. yyyyyy


address:                                   0000 xxxxxx xxxx , xxxx , xxxxx 00000

phone:                                     xxx-xxx-xxxx


social security number:            xxx-xx-xxxx

citizenship:                               country

veterans preference:                 include # of points or none if your background doesn t apply

highest grade:                          series-gs# or none if your background doesn t apply



vacancy posting:                      job posting #

position:                                   title, gs#

dept./agency:                           department/agency




knowledge, skills & abilities (ksas)

factor a:  skill in network performance analysis and tools utilized in multi-protocol network environments.


my extensive knowledge of broad-range lan/wan network systems, information assurance & network security, network testing, voice-over-ip (voip) design and related certifications, as demonstrated in my resume, clearly exhibits expertise in network performance analysis and tools utilized in multi-protocol network environments.


since 1997, i have held progressive it positions, requiring extensive technical knowledge vital to supporting varied areas of technology operations.  within my positions, i have held key responsibilities ranging from serving as network operations manager for the us air force to my current title of lan/wan engineer for the office of naval intelligence.


working with the us air force and the office of naval intelligence, system security/integrity is critical as we work extensively with highly confidential information and broad government entities.  as lan/wan engineer, i proficiently design, maintain and operate a diverse network supporting 5,000+ local and remote users. i institute various routing protocols such as bgp, ospf, ripv2 and eigrp to engineer efficient and reliable network solutions. 


i address and resolve escalated network, software and hardware issues compromising the integrity of network security, and use various data encryption methods to protect sensitive information across wide area network access. i routinely interface with government personnel, systems programmers/developers, and operations groups to collaboratively ensure enterprise-wide security.


complementing my professional background, i offer numerous it certifications, including cisco certified network professional (csco11158004), cisco certified design professional, cisco certified network associate voice (ccna voice), cisco certified network associate security (ccnas), cisco certified network associate, cisco certified design associate, and comptia security+. i possess comprehensive knowledge of tools, applications and protocols for systems and network infrastructure security, access control, performance assessment/auditing, risk mitigation, contingency planning, breach identification, and prompt problem solving. 







yyyyyy x. yyyyyy - ksa

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factor b:  ability to review issues, develop plans, conduct studies and execute projects; ability to quickly grasp new areas thoroughly and develop new methods or ways of approaching longstanding problems through change.


throughout my progressive career, i have repeatedly demonstrated my talent to support management in reviewing issues, developing plans, conducting studies and executing projects. i quickly grasp new areas thoroughly and develop new methods of approaching longstanding problems through change. my record shows repeated success, resulting in progressive increased responsibilities and promotions.  i have strong organizational skills with the ability to quickly diagnose unproductive workflows and processes and re-organize systems and workstations for maximum productivity.  i appropriately delegate, so that even the most ambitious tasks and projects are achievable through hands-on oversight and short-term objectives including steps with time frames.  i successfully analyze current processes, evaluate alternatives and options, and implement creative solutions to meet organizational objectives.


as a lan/wan engineer for the office of naval intelligence, i served as a technical lead for the deployment of voip into an existing enterprise infrastructure. i conducted comprehensive review and analysis of issues, developed targeted plans, and executed the project timely and effectively. this solution provided intelligence analyst with a reliable and secure means of information sharing. i also implemented layer 2 tunneling protocol (l2tp) as a secure and reliable vpn solution to satisfy communications for intel analyst while on travel, further illustrating exceptional problem solving and critical thinking abilities in achieving goals.  in addition, i designed and installed a robust and reliable video teleconference network enabling remote users efficient and reliable means of information sharing.


serving as a network operations manager for the us air force, i managed 8 team members in supporting 24/7, lan/wan telecommunications facility for 50+ departments and 4,000+ users. i strategically oversaw and scheduled quality control testing results, installation and corrective action for communications circuits. applying my technical expertise, i increased throughput and service 100% by recommending, planning, implementing, and securing funding for $391,000 infrastructure upgrade. i troubleshot global and control system network outages, identified issues, reconfigured equipment, and reestablished secure data service to users in record time.

i also successfully drove installation, configuration, and maintenance of $10+ million infrastructure supporting war fighters across the global information grid.

i am skilled in cost-effectively managing resources supporting all aspects of daily operations.  through effective workflow planning and strategic initiative, i have been able to boost multiple areas of operational performance and quality while reducing and containing expenses.


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