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yyyyyy x. yyyyyy
results-driven business professional with extensive recruiting and sales expertise eager to contribute dynamic technology, management and team-building skills toward actively supporting a progressive organization in optimizing performance as a key staff member.
ø offer extensive experience in recruiting, sales and operations management, with comprehensive technological background.
ø effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.
ø proactive leader who successfully recruits, trains/develops, mentors and leads top-performing teams committed to providing superior service.
ø exceptional ability to research and evaluate industry trends and use findings toward designing and executing innovative strategies to boost company leveraging.
ø dynamic communication, presentation, relationship building and problem-solving abilities.
ø excel at interacting with broad populations including senior management and staff as well as clients and external contractors.
areas of expertise
strategic planning new business development organizational leadership
performance optimization crisis management profitability improvement
recruiting/training decision-making sales & negotiation
retail businesses 2003-2008
contributed dynamic leadership skills in managing all levels of employees, with full accountability for the effective administration of annual budget.
spearheaded diverse administrative activities including staffing, training, performance evaluation and policies/procedures development.
efficiently planned and coordinated workflow, defined staffing requirements and assigned projects to optimize utilization of human capital and operational resources.
merrill lynch 2000-2003
change management analyst
exhibited advanced communication skills toward diplomatically troubleshooting and resolving staff conflict issues.
conducted comprehensive review and analysis of daily operations and identified/designed strategies to boost performance.
proactively built and established key relationships and liaised between project managers, senior management and staff.
applied solid communication and interpersonal relation abilities in chairing change administration group meetings and compiled measurements and statistics.
continually performed detailed analysis in order to identify and implement opportunities to optimize productivity and efficiency.
created technical procedural and faq documentation and delivered instructional presentations to educate team members, demonstrating exceptional writing and technical abilities in achieving operational goals.
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igor mirakov page 2 of 2
cablevision systems corp. 2000
field support engineer
chosen to serve as senior technician in asset management of all wiz locations in the tri-state area.
strategically defined, developed and executed hardware and software standards supporting enterprise-wide operations, instrumental to increasing quality of services.
steered the structuring and implementation of results-driven information system policies and procedures substantially improving performance.
drove all hardware/software system reviews, identified and addressed existing and potential issues and created proactive upgrades and enhancements for optimal results.
select business administration classes - queensboro community college (queens, ny), 1998-2000.
cisco certified network associate (in progress) - queens college.
microsoft certified systems engineer (mcse) - i-net solutions inc. (uniondale, ny), 2000.
comptia a+ certified technician - i-net solutions inc. (uniondale, ny), 1999.
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