Sales ~ Management ~ Account Servicing ~ Customer Relations

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Ø  Results-focused Sales Manager with solid track record of delivering high-volume sales in competitive, challenging market

Ø  Excel in consulting with clients to define needs, conducting persuasive sales presentations and negotiations and building strong client relationships

Ø  Motivating leader experienced in building and leading productive sales teams, with a strong focus on maximizing revenue and facilitating quality customer service

Ø  Solid background in steering business operations ranging from advertising, budgeting and financing to purchasing, inventory control and general administrative paperwork

Ø  In recognition of dynamic performance, have annually ranked Certified Sales Manager and Business Manager since joining Fitzpatricks team; promoted to manage Sales Department in 1999

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Fitzpatricks Chrysler Jeep                                                                                               1993 to present
General Sales Manager, 1999-present

• Have progressed with company to assume full accountability for Sales Management, in charge of entire front-end operations; additionally manage dealership operations  in owner s absence
• Effectively hire, train, coordinate, and lead as many as 12 team members
• Conduct productive sales meetings and actively work with sales team to maximize performance
• Strategically manage all dealership multi-media advertising to drive market growth
• Cost-effectively plan and administer Sales Department budget to control costs and optimize bottom-line profits
• Oversee and order new car inventory and appraise and purchase pre-owned vehicles

Business Finance Manager, 1993-1999

• Actively supported dealership in generating high-volume sales by effectively defining and meeting customer financing needs through strategic relationship building with banks/lending institutions
• Proficiently handled all financial transactions and product sales as well as supporting paperwork

 

Prior Experience

 

Independent Courier, concurrent with academic pursuits

• Demonstrated sound business management skills as independent courier facilitating delivery of packages and newspapers while pursuing degree

Night Crew Manager, Stop & Shop

• Promoted from Clerk to oversee night shift operations of busy store for several years, with responsibilities ranging from supervising 6 team members and ensuring quality customer service to ordering and merchandising stock

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Coach, Little League Basketball