enthusiastic, performance-driven leader eager to offer 11+ years experience in retail sales / management, team building / training, customer / client services, and administrative operations, as well as offering talents with payroll, daily deposits, and inventory control, toward maximizing an employer s success.
profile of qualifications
ø out-of-the-box thinker who contributes a unique background in multiple retail areas to boost bottom-line results.
ø top performer who excels at analyzing consumer needs, identifying key sales opportunities, defining strategies for capturing new business and developing existing clientele, and attaining leveraging in competitive markets.
ø ambitious self-starter who coordinates and completes individual and team tasks within high-pressure situations.
ø excellent communicator who seamlessly interfaces among managers, sales teams, business peers, and customers.
ø utilize broad scope of administrative support and general business knowledge toward processing high-volume daily deposits for a nationwide leader in retail mattress sales, including handling store opening / closing functions.
ø play a vital role in building and sustaining a large-scale client base by assessing customer needs / requirements, recommending products / services, and following up with individuals after sales to ensure superior satisfaction.
ø applied dynamic analytical abilities toward overseeing operational accounts payable / receivable and inventory control functions, including performing all payroll processing to ensure seamless organizational processes.
ø supported wide-ranging staff activities to allow individualized work-related confidence, while consistently empowering associates to make decisions to reflect positively on business productivity and operational success.
ø contributed a comprehensive knowledge of company products and services to optimally serve customer needs.
ø demonstrated sharp leadership and communication skills in collaboratively training new team members.
ø developed an appealing store environment via the implementation of dynamic interior merchandise displays.
ø created new business opportunities while building critical community relationships and professional networks.
ø drove business growth by actively recruiting and effectively supervising up to 20 highly skilled personnel, including creating superior training / development programs in coordination with corporate retail objectives.
ø showcased solid leadership skills by conducting valuable personnel meetings and individual reviews utilized to facilitate productive team building, improve communication measures, and encourage useful staff feedback.
ø accurately performed store-wide cash handling / deposit duties, along with completing the proper documentation of all monetary values through consistent record-keeping practices.
associate s degree nassau community college
new york state-licensed esthetician program christine valmy international school
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