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yyyyyy x. yyyyyy                                                 0000 xxxxxx xxxx , xxxx , xxxxx 00000                      


career objective                              


mba candidate with solid academic and professional background in finance/investments/banking as well as sharp administrative and customer service skills eager to contribute talents toward supporting a dynamic organization in optimizing performance




ø  completing mba in finance and investments, with theoretical/applied studies in financial analysis/ management, financial reporting/control, strategic analysis & integrated decisionmaking, managerial economics, quantitative/statistical methods for managers, and strategic marketing

ø  experienced in financial services industry, with working knowledge of banking operations and skills in compiling and producing detailed recap, cash/currency, tax, and related performance reports

ø  extensive experience in customer-focused, service-oriented industries/professions, including several years as an account manager steering national marketing, sales and account servicing

ø  dynamic prioritization, strategic planning, organization, and project management skills

ø  detail-oriented, with solid research and analysis skills and consistent commitment to quality

ø  bachelor degree in computer science; proficient in ms office suite as well as c++, java and visual basic programming languages

ø  solid international background; bi-lingual, english and swahili


professional experience                


customer service associate, sovereign bank-frederick, md                                 2008-present

         deliver quality customer service vital to sustaining and growing business in efficiently and accurately processing banking transactions in compliance with policies, procedures and bank secrecy act

         effectively define customer needs and consult in/present optimal banking products/services to meet those needs

         proficiently develop daily recap, cash, large currency, and tax reports

         strategically grow business by planning and facilitating community-focused events to introduce existing offerings and launch new products/services


graduate assistant, mount saint mary s university-frederick, md                        2007-2008

         demonstrated sharp business acumen in coordinating broad scope of conference center operations ranging from advertising, market research and scheduling to event planning and audio/visual set up


account manager, rosetta stone-harrisonburg, va                                                    2004-2007

         successfully targeted and generated new business concurrent with managing and developing existing language software accounts

         marketed to learning institutions; resourcefully capitalized on trade show and conference venues to boost market awareness and grow business

         applied strong communication skills toward delivering presentations and training teachers in using software as a language teaching tool

         provided english to swahili language translation and editing




mba, finance and investments, mount saint mary s university-emmitsburg, md; dec. 2008

  gpa: 3.6

  thesis: the impact of microfinance in women empowerment and national economy in tanzania.


bs, computer science, eastern mennonite university-harrisonburg, va; dec. 2001

  dean s list


yyyyyy x. yyyyyy                                                 0000 xxxxxx xxxx , xxxx , xxxxx 00000                      








hiring agent name


company name


city/state/zip code




i am currently seeking a challenging career opportunity where my academic background and professional experience will benefit your operations.  to acquaint you with my qualifications, i am submitting my resume for review; in advance, thank you for your time and consideration.


as demonstrated in the accompanying resume, i am an mba candidate, graduating in december of this year with a concentration in finance and investments, with a practical knowledge of finance and investment practices, procedures and methodologies as well as strong research, analysis and strategic planning skills.  concurrent with my mba pursuits, i have been working in the financial services industry as a customer service representative, where i have gained solid experience in banking operations, products and services.  i also offer several years of account management experience with rosetta stone, where i excelled in driving sales and positioning products in national academic/learning institution markets. to complement this background, i offer a b.s. in computer science; combined with my mba, these degrees should prove valuable in maximizing productivity, efficiency and quality of operations through integration of technology solutions with business functions.


as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.







yyyyyy x. yyyyyy


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