Self-motivated, productive team player eager to contribute industry knowledge, commitment to customer satisfaction and administrative skills toward actively supporting the employer in optimizing performance

Ø  Offer numerous years of experience in real estate insurance/titling operations and applicable practices, policies, legal standards, and regulatory guidelines

Ø  Dynamic customer service and relationship management skills, with a consistent focus on maximizing client satisfaction through delivery of quality assistance

Ø  Strong prioritization, planning and organization skills crucial to thriving in fast-paced, time-sensitive and multi-task environments

Ø  Demonstrated ability to rapidly adapt knowledge and acquire new skills to support changing and increasing responsibilities of varied positions and industries

Ø  Licensed Notary Public

Ø  Computer literate, with proficiencies in Windows 95, 98 and XP, MS Office Suite, ACRIS, RealQuest, Building Information Systems, PACER, DocEdge, Internet

Application Processor, TitleServ-Woodbury, NY                                                                2003-Present

  Proficiently define individual client needs and preferences in order to coordinate customized placement of orders for maximum performance

  Apply sharp research and quality assurance skills toward verifying and typing tax, bankruptcy and patriot searches, examining and typing uninsured files and coordinating abstracts

  Efficiently manage high-volume, multi-line phone system

Office Assistant (Seasonal), Peat & Son Wholesale Nursery-Westhampton, NY                                2002

  Contributed strong administrative skills toward providing exceptional office and customer support, including reception and customer order entry

  Demonstrated solid understanding of accounting principles and practices in processing monthly invoicing and tracking/collecting outstanding receivables

Secretary, John Scriva Painting-Carle Place, NY                                                                         2001-2002

  Positively represented employer in managing reception and appointment scheduling as well as interfacing with customers in support of orders/services

  Facilitated broad-scope clerical activities ranging from handling filing and data entry to completing detailed client forms; gained solid working knowledge of MS Word and Excel

 

Licensed Notary Public

Cosmetology License, Long Island Beauty School