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yyyyyy x. yyyyyy

~ leader in client relations excellence • expert in workflow prioritization • team-focused can do attitude ~

 

1836 queen street east, #104 toronto, ontario m411g9 (xxx-xxx-xxxx abc@xyz.com

 

enthusiastic, detail-focused administrative professional eager to contribute exceptional business support, client services, and organizational talents toward optimizing operations of a progressive company.

 

profile

 

ø  expert in the prioritization, management, and completion of multiple assignments within fast-paced, high-pressure situations in order to meet set deadlines while maintaining a commendable work ethic.

ø  demonstrate sharp decision-making skills, solid problem-solving abilities, outstanding interpersonal relationship-building talents, and excellent written / verbal communication proficiencies.

ø  actively communicate a company s vision, value, and goals in order to profitably ensure both a consistently successful operational performance and a continually satisfied and loyal customer base.

ø  completed extensive arts and sciences coursework at nipissing university.

 

professional experience

 

business development consultant / licensing clerk

bmw toronto, toronto, ontario                                                                                       2007 c present

 

key business achievements

ø awarded two prestigious corporate-based high performance awards in less than nine months of service for an outstanding job performance and exceeding service expectations.

 

ø  apply dynamic organizational and interpersonal relations abilities toward providing wide-ranging leasing support for clients, including instructing individuals of agreement options and actively liaising with consultants to attain maximum sales and business profits.

ø  drive operational efficiency by performing dealership-based comprehensive licensing activities, including organizing and forwarding essential paperwork to the ministry of transportation for review.

ø  promptly greet customers in a courteous manner, as well as oversee all appointment scheduling, mail distribution, and cash handling / deposit activities to ensure seamless organizational processes.

ø  handle up to 500 calls per day within a fast-paced call center, along with verifying client service appointments and ensuring optimal levels of customer service at all times.

 

administrative assistant to it manager

cycleworld, etobicoke, ontario                                                                                             2003 c 2007

 

key business achievements

ø demonstrated solid leadership and communication skills instrumental in collaboratively training top-performing personnel on internal programs processes via onsite coast-to-coast instruction.

 

ø  strategically steered operations success by directing the development of an innovative computerized inventory control program that was profitably marketed and sold nationwide.

ø  utilized solid technical skills to quickly diagnose and resolve complex it challenges while maintaining high-quality standards, including performing critical updates on employee computers to optimize business productivity.

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