xxx-xxx-xxxx 0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com

yyyyyy x. yyyyyy

yyyyyy x. yyyyyy

a solutions-focused, quality-oriented it professional eager to contribute technical expertise as well as management and team building skills to support company operations.

 

profile

ø  over 8 years of solid it experience in planning, directing and implementing critical projects.

ø  expertise in developing and executing strategic procedures, processes, and methodologies to optimize performance.

ø  cost-effectively administer multi-million dollar assets.

ø  proficiently steer projects from concept through delivery.

ø  dynamic communication, presentation, relationship building and problem-solving abilities.

ø  interact with broad populations including senior management and staff as well as clients and external contractors.

ø  knowledge of technical configurations including: active directory, dns, dhcp, exchange and sonicwall firewall.

ø  certified in: cssa, mcp, network+ & a+.

 

career achievements

ø  won new york cluster shining star award for exceptional performance at pricewaterhousecoopers.

ø  achieved 10 outstanding achievement awards between 2002-2004 at pricewaterhousecoopers.

ø  nominated for pricewaterhousecoopers chairman s award for excellent service.

 

professional experience

h.j. baker & bro. - westport, ct                                                                                          2007-present

systems engineer / telecom administrator

 

  troubleshoot and resolve server issues, networks and remote access, instrumental to boosting productivity, efficiency and quality of daily operations.

  ensure successful uptime by monitoring server systems, utilizing insight manager.

  steer the design and implementation of results-driven information system policies and procedures as well as servers, networks and remote access.

  manage hardware/software system reviews, proactively identify issues to mitigate risk and deploy upgrades and enhancements for optimal results.

  effectively manage siemens telecom utilizing phonemail v.6.4 and hicom 3000 manager e. supporting phone extensions, groups, mulaps, mailboxes, and changes.

  lead diverse technology-driven projects including imaging server, itil implementation and t1 line upgrades for 5 out of 16 offices.

  apply technical knowledge and experience in the administration and security maintenance of sonicwall firewall 4500 pro series.

  perform daily tape backups and restores utilizing backup exec 11d, with strong focus on timeliness and completion.

  create technical training manuals defining technical procedures to directly support user base.

 

towers perrin / eds - stamford, ct                                                                                     2006-2007    

desktop support / networking (contractor)

 

  contributed strong attention to detail and dynamic technical skills in administering server 2003, xp, and novell in a 200+ user environment, utilizing active directory and netware administrator to maintain file/folder restrictions and user account maintenance.

 

 

 

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wayne m. kosminoff                                                                                                                                page 2 of 2

 

 

 

towers perrin / eds - stamford, ct                                                                                     2006-2007    

desktop support / networking (contractor)

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  successfully identified, diagnosed and resolved pc level system and application errors for customer base, including operating system failures, damaged hard drives, network connection, encryption trouble and office application errors, instrumental to ensuring smooth flow of daily operations.

  ensured prompt and efficient turn around by setting up new hire / re-image computers utilizing imaging software.

  managed multiple activities ranging from server backup and restores for notes 7 and windows server 2003 to updating servers for non-compliant drivers or firmware.

  efficiently maintained and replaced failing network equipment for server and idf rooms, playing an instrumental role in supporting enterprise-wide operations.

 

pricewaterhousecoopers - stamford, ct                                                                                          2001-2005

desktop support / asset management

 

  provided support for 2500+ users, demonstrating exceptional multitasking and communication skills in achieving goals and timelines.

  managed inventory of 2500+ laptops, desktops, and parts valued over $4 million.

  applied business and technological acumen toward defining and implementing hardware/software resolutions to strengthen overall operational performance.

  conducted comprehensive review and analysis in order to promptly diagnose and resolve hardware, software, network, printer, and vpn issues.

  effectively directed data recovery and ran daily and weekly backups/restores vital to securing and protecting important data.

 

education

bachelor of arts in media studies, minor in english - sacred heart university (fairfield, ct), 1998

 

certifications/professional development

certified sonicwall security administrator (cssa), 2008

microsoft certified professional (mcp), 2004

network+, 2002      

a+, 2000

 

technical skills

windows vista, xp, and office 2003 / 2007, phonemail v.6.4 and hicom 3000 manager e, sonicwall firewall 4500 pro series, blackberry and pda devices, exchange 2007 maintenance, active directory, dns and dhcp, insight manager, backup exec 11d, brightstor for server 2003, lotus notes