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0000 xxxxxx xxxx , xxxx , xxxxx 00000



Mortgage & Financial Services Executive


Performance-focused Real Estate Financial Planning Executive with numerous years in multiple business sectors. Demonstrated ability to increase corporate bottom line revenues by identifying and communicating business-critical information. Strong background in implementing improvements that reduce costs and increase revenue. Solid track record of managing relationships with teams and providing superior service to customers and business partners.


Mortgage Regulations

Loan Processing

Residential Mortgages


  Financial Planning

  Appraisal Expertise

  Client Cultivation

  Revenue Increases

  Multi-Site Management

  Strategic Alliances


Qualifications Profile


Ø  Strong credit and mortgage processing background with the ability to work independently on multiple projects simultaneously with specialized knowledge of financial analysis tools, continuous process improvement methodologies, business unit management, as well as real estate policies and regulations.     

Ø  Comprehensive understanding of the mortgage finance arena due to advanced academic and practical training. Understands how to utilize this knowledge for the benefit of the client.

Ø  Excel in defining and implementing policies, procedures and operational systems that boost productivity, efficiency and quality of operations.

Ø  Competent leader and mentor who is able to create a team environment, including building collaborative relationships, training peers to perform at maximum efficiency, and the capacity to form cross-functional coalitions in order to ensure knowledge is shared across departmental lines.

Ø  Consistently focus on ensuring development of high-standard operational protocols. 

Ø  Proven ability to adapt strong process knowledge and technical skills to diverse organization needs.

Ø  Technology savvy and proficient in multiple software applications and platforms.



Functional Competencies


Ø  Demonstrate dynamic leadership qualities and strong communication skills in successfully steering financial planning meetings and delivering comprehensive strategies.

Ø  Possess strong consumer credit, finance, sales, compliance, and sales presentation skills.

Ø  Develop expert plans of action according to specific financial needs, both expeditiously and effectively.

Ø  Ensure critical internal and regulatory compliance as well as data integrity/quality control.

Ø  Capable of in-depth research and data analysis with the purpose of improving efficiency best practices and productivity. 

Ø  Develop and implement numerous protocols and policies with the purpose of identifying and resolving relevant issues in a proactive manner. 

Ø  Stay abreast of most up-to-date financial trends and data in order to offer most viable recommendations to clientele base.

Ø  Successfully contribute to business development by using proactive prospecting techniques to generate sales, applying advanced communication and interpersonal relation skills.








Select Achievements

Ø  Closed 800+ loans for $2M in gross fees in ten years. (First Union)

Ø  Responsible for all loan processing as well as passed 3 state audits in ten years. (First Union)

Ø  Responsible for managing sales staff of 30 loan officers in two states. (First Union)

Ø  Mortgage Company was approved with over 100 lenders nationwide in ten years. (First Union)

Ø  Generated $130K in gross fees during first year as a mortgage broker. (Olympic Mortgage)

Ø  Processed numerous loans for conventional and VA residential mortgages. (Olympic Mortgage)

Ø  Promoted to regional manager within 3 years of first promotion to branch manager and delivered more loan volume than any previous manager as well as led division in gross insurance sales. (HFC)

Ø  Opened up new branch and met all applicable loan goals as well as led division in insurance sales. (HFC)

Ø  Ranked top rated regional manager at time of departure from company. (HFC)


Professional Career Track

Owner/Operator, First Union Mtg                                                                               2000-2010


Insurance Agent, HBW Insurance and Financial Services                                          2007-2010


Senior Loan Advisor, Olympic Mortgage                                                                    1998-2000


Earlier Experience

- Investment Advisor, HBW Advisory Services

- Southwest Regional Sales and Quality Assurance Manager, Household Finance Corporation

- Midwest Marketing Manager, Household Bank

 Academic Training & Additional Information


n Bachelor Degree - Economics, University of California Los Angeles

n Licenses C Life, Accident, Series 65

n Member C Phoenix Chamber of Commerce



















Philip Arrieta








Recent research into COMPANY NAME prompted me to immediately update my resume for your review.   Based on my knowledge of this company, I am very interested in interviewing for STATE POSITION YOU ARE SEEKING.   I am skilled at mortgage operations and management, financial analysis, working with extreme precision and within timeframes, and ensuring that productivity and best practices are implemented to increase overall efficiency of the operation.  Perhaps most importantly, I am a creative thinker and client-focused professional and understand how to employ imaginative solutions to increase customer and employee retention and motivate and develop human capital for any company. 

 I am accustomed to integrating into various cultures and environments and am experienced at working and collaborating with others.  I bring to the table several years of formal training as well as a diverse professional background.   Additionally, I am an exceptionally hard worker and consider myself a strong team player.  My enthusiasm comes from working directly with others, but I am able to work independently with great productivity if necessary.  I am skilled at streamlining and improving processes as evidenced by my accomplishments and contributions to my past employers. 

I assimilate into new environments easily and feel that I could quickly become part of your team.  I enjoy the chance to work directly with various departmental resources in both learning and mentoring fashions. I am selectively seeking a company who is progressive thinking and in need of a professional who can make an immediate and positive impact on productivity and processes.

            After your review of my resume, I hope you will agree that this would be a mutually beneficial arrangement.  I plan to call you early next week. At that time, I can answer questions concerning my background and experience and we can discuss the desirability of an introductory meeting.  Please contact me sooner if you wish to talk before then.  I look forward to speaking with you.


Phil Arrieta








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