career profile

skilled retail management professional with a definite command of marketing, procurement, advertising, merchandising, human resources, competitive shopping, training, sales, store and company branding, vendor relations, a/r and a/p, payroll management, and supervision, staff training and selection of sub-contractors as needed. demonstrated knowledge of contract negotiations and revisions, changes and additions to contractual agreements with architects, consultants, clients, suppliers and subcontractors.

professional experience

 

general contractor, 2000 - 2008

american home redesign, augusta, ga

• conferred with clients, owners, contractors, and design professionals as a sales professional; discuss and resolve matters such as work procedures, complaints, and design problems.
• skillfully engaged in remodel existing dwellings, kitchen/bath design services, and sale of cabinetry, plumbing products, countertop products, appliances, cabinet hardware, and lighting.
• delivered stellar client relations including personal visits to job sites before, during, and after process to solidify strong collaborations the resulted in lasting friendships and several referrals.
• directed or coordinated budget, procurement, payroll, and accounts payable/receivable activities related to the remodeling/design projects within structures, facilities, and private residences.
• participated in the conceptual development of a remodeling projects including 2020 (cad) design and pencil 3d representations, and oversee the organization, scheduling, and implementation.
• contributed significantly to this store becoming number 2 in sales throughout georgia.
• determined labor requirements, hire and terminate staff and contractors as needed.

 

loan originator, 2000

suntrust bank n.a., augusta, ga

• exceeded loan origination goals within 3 months.
• evaluated, authorized, or recommended approval of commercial, real estate, or credit loans; advised borrowers on financial status and methods of payments.
• approved loans within specified limits, and referred loan applications outside those limits to management for approval.
• reviewed loan agreements to ensure completion and accuracy according to standards.
• analyzed applicants' financial status, credit, and capital evaluations to determine feasibility of granting loans.
• assessed potential loan markets and developed referral networks to locate prospects for loans.
• collaborated with real estate brokers and realtors to verify clients needs.
• continued professional development by attended and completing courses on government lending, and commercial lending.

 

loan originator, 1999

uc lending, augusta, ga

         selected as employee of month three times during tenure.
conferred with underwriters to aid in resolving mortgage application problems.

         explained to customers the different types of loans and credit options that are available, as well as the terms of those services.

 

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         met with applicants to obtain information for loan applications and to answer questions.

         obtained and compiled copies of loan applicants' credit histories, financial statements, and other financial information.

         remained abreast of new types of loans and other financial services and products to better meet clients' needs.

         submitted applications to credit analysts for verification and recommendation.

 

sales manager, 1996 - 1999

circuit city stores inc., tampa, fl & augusta, ga

         directed the success of sales counselors in electronic sales department.

         stood as interim store manager in his absence.

         selected as recipient of president s club for item and warranty sales.

         completed 2- week sales manager training in richmond, virginia and cross-trained in operations management at assigned stores in st. petersburg and tampa, florida and augusta, georgia.

         formulated policies and adhered to existing policies on inventory management, daily accounting, scheduling, training, hiring, employee counseling and motivation.

 

education

 

pursued construction engineering (80 units), gavilan college, gilroy, ca

professional development

 

• passed carolina and georgia real estate courses, 1999
• real estate contract law course
• contractor s license, st croix virgin islands 1989
• contractor s license, georgia 2001 to present
• general contractor
• kitchen/bath design courses, 2004 c 2007
• zip zigler seminar, tampa, florida,1992
• kitchen & bath sales skills, atlanta, ga, 2005, 2006, and 2007
• trainer/presenter-sales skills, atlanta, ga, 2006, 2007 (2 courses, 4-hours each)
• sales management training, circuit city stores, inc., 1996 (2 weeks)