yyyyyy x. yyyyyy                              0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                  xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

           

objective

management professional eager to contribute operations, financial control, customer relations, it and communications skills in actively supporting a progressive organization.

 

career profile

ø  b.b.a., general business, with honors.

ø  over 15 years of successful career experience.

ø  expertise in all facets of the insurance sector.

ø  limited lines licensed (lll) insurance agent.

ø  record of promotion to assignments of increasing authority and responsibility.

ø  well-organized multi-tasker.

ø  familiarity with a/r, a/p, data entry and general computer operations.

ø  outstanding communications and presentation capacity.

ø  knowledgeable in all facets of effective customer service.

ø  conversational spanish linguist.

 

professional experience

insurance depot                                                                                                                       2002 c present

branch manager, irving, tx (2007-present)

         advanced to oversee and manage branch office.

         hold complete p&l and financial responsibility.

         effectively develop client base.

         ensure timely and accurate applications processing,

         perform invoicing and collect payments.

         facilitate all requested policy changes.

 

agent support, dallas, tx (2002-2007)

         recruited by organization to aid agent network and respond to multi-departmental questions.

         noted for delivery of well-received support from branch office insurance agents.

 

ari-cmi, carrollton, tx                                                                                                                            2002

general liability claims case manager

         retained to monitor and process customer claims regarding injuries incurred in wal-mart or sam s club locations.

         held authoritative responsibility for claims decision-making.

 

insurance depot, dallas, tx                                                                                                          1997 c 2002

branch manager (1999-2002)

         promoted to assume wide-ranging responsibility for evaluating, interviewing, hiring and training employees.

         held office supply procurement authority.

         originated office work schedules.

 

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page two

 

 

 

insurance agent (1997-1999)

         originally recruited to process and issue automotive policies.

         checked and verified customer application data.

 

earlier background

prior to 1997, served as assistant manager, wendy s, plano, tx, and special education teacher, san felipe del rio c.i.s.d., del rio, tx.  in these assignments built outstanding management, teaching/training, operations, educational certifications and language arts training. 

 

 

education / certification

sul ross state university, alpine, tx

bachelor of business administration, general business, 1993

dean s list

 

certified in special education

 

yyyyyy x. yyyyyy                              0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                  xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

           

 

cover letter text

 

date

 

 

 

hiring agent name

title

company name

address

city, state   zip code

 

dear                   :

 

i am currently seeking a challenging career opportunity in an operation management assignment and am submitting my resume for your review.  in advance, i thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include a b.b.a, general business, with honors, and over 17 years of highly successful experience, with emphasis in the insurance sector.   to complement this background, i possess proven management, customer service, financial control, decision making and training skill sets, as well as analytical, problem-solving and capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 

 

i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.

 

 

 

 

sincerely,

 

 

 

yyyyyy x. yyyyyy

 

 

 

 

 

attachment

 

 

 

yyyyyy x. yyyyyy                              0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                  xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

           

 

thank you letter text

 

 

date

 

contact name

company name

address

city/state/zip code

 

dear _______________________________:

 

i would like to thank you for providing me the opportunity to interview with you and discuss the exciting operations management position currently available with your organization.  having gained a deeper insight into the job requirements and your objectives, i am confident you will find me a valuable asset in achieving your goals.

                                                         

as discussed, i am an enthusiastic, disciplined team player eager to continue a successful career as a dedicated member of your staff.  i believe you will find my dynamic management, coordination and communications skills vital to your operations and look forward to contributing to your success.

 

should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience.  again, thank you for the enlightening interview.  i look forward to your response.

 

 

 

 

sincerely,

 

 

yyyyyy x. yyyyyy