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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000


career profile


mba graduate with more than 14 years professional experience in telecommunications and aviation industries. possess excellent project management, customer service, financial administration, and problem-solving skills. technically proficient in ms word, ms excel, ms powerpoint, qm for windows, and excel qm2.



baruch college, zicklin school of business, new york city, ny                                                                       

master of business administration in finance/operations management, 2008 


polytechnic institute of new york university, brooklyn, ny                                                                          

bachelor of science in aerospace engineering, 1991

professional experience


verizon communications, queens, ny                                                                         1996-present

field technician

     identify and resolve technical issues for customers by installing, repairing, and supporting dial tone as well as high speed internet services.

     ensure adherence to current safety standards for aloft, underground, or uncontrolled work environments.

     drive business development by meeting all performance bench marks and completing projects in a timely manner.


intuitive vending, brooklyn, ny                                                                                           1996-2005


     launched and developed an over-the-counter medication vending business with a business partner by negotiating contracts, networking with vendors, and researching current market trends to identify business opportunities.

     provided support to company medical offices, saving time by allowing staff to self medicate.

     negotiated and acquired contracts with usps facilities, osram sylvania, johnson and johnson, and sikorsky aircraft and worked with company managers to oversee installation, servicing schedule, and content and fees structure of machines.

     directed scheduling initiatives for servicing runs to achieve the most efficient completion time considering fuel and time savings.


american airlines, queens, ny                                                                                           1992-1996

fleet service agent

     maintained structured airlines and environment airlines by moving freight, stock, or other materials.

     led diverse teams to complete project tasks by strict deadlines.

     collaborated with federal agencies such as tsa, u.s. customs, or port authority police to ensure adherence to regulatory guidelines.

     partnered with operations staff utilizing proprietary software to efficiently balance aircrafts including ground operations including managing timely arrival of baggage, freight, and u.s. mail for both intra- and inter-airline transportation.

     participated in and completed continued training as required by faa and osha.


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