sales ~ recruiting/coaching ~ general management
offering several years experience in showroom/store management; top performer specializing in furniture/home furnishings sales and interior design, with comprehensive industry and product knowledge ~ dynamic consultative selling, communication, presentation, negotiation, and relationship building skills crucial to closing sales; talent for gaining trust and building loyalty ~ effectively define and implement targeted strategies to penetrate and develop markets ~ committed to continually delivering world-class client services ~ excel in strategically recruiting top candidates and training and coaching/mentoring new designers to optimize their potential ~ track record of successfully steering operations to maximize sales, margins and overall financial performance ~ broad background in operational, administrative and p&l functions
~ key achievements ~
ø within first quarter after assuming general manager position, 2006, store achieved year-over-year same quarter sales growth for first time in 2 years
ø implemented new policies for troubleshooting escalated customer issues at the senior management level, leading to substantial improvement in client satisfaction and loyalty
ø strategically restructured staffing practices and work environment to significantly boost team performance and well as employee retention and job satisfaction
ø increased sales team productivity by resourcefully coordinating efficient com room as well as catalog room to more effectively manage 500 product lines
ø demonstrated sharp business acumen in creating, launching and operating a successful interior design firm; based on reputation, built a solid client base generated through word-of-mouth leads and referrals, eliminating need for expensive advertising costs and contributing to higher net profits
general manager/senior designer, walter e smithe furniture - skokie, il 2006-present
recruited to steer old orchard showroom toward increased productivity, efficiency and bottom-line profitability through proactive leadership and dynamic customer service; hold full p&l accountability
effectively manage human resources including sales force, designers, buyers, and administrative support as well as display manager; productively coach, develop and coordinate staff
hold motivating monthly sales meetings with designers to drive revenue growth
steer quarterly meetings with buyers to define and capitalize on industry and consumer purchase trends; conduct meetings with designers and vendors to maintain current product knowledge
proficiently develop periodic (weekly/monthly/quarterly) spreadsheet sales records and related accounting and management documents/reports
interior designer; entrepreneur - forest, il 2000-2006
successfully owned and operated a profitable firm specializing in interior design, with responsibility for full-scope project management, buying, sales, and administrative operations
built strategic alliances within the industry to contract quality carpenters, electricians, plumbers, and related sub-contracting trades
design studies, art institute of chicago-il/ harper college-palatine, il
merchandising studies, international academy of design-chicago, il
illinois institute of art-schaumburg (ilis)
re: admissions recruiter position
i am extremely interested in being considered for an admissions recruiter position with your institute, and am submitting my resume for review. in advance, thank you for your time and interest in my qualifications.
as demonstrated, i offer you numerous years of sales and management experience, specializing in furniture and design, which should uniquely fit your needs as i can effectively consult with prospective students using my broad industry knowledge. additionally, i believe my personal academic background, studying at both the art institute of chicago and the international academy of design, gives me a unique perspective from the student s point of view that will assist in cultivating enthusiasm for your programs and closing high-volume sales.
as a showroom/general manager, i offer extensive experience in recruiting and human development as well as sales and marketing; these combined talents should prove instrumental in driving recruiting/admissions initiatives to maximize your market penetration and revenue performance. a dynamic communicator who excels in building loyalty and trust and forging productive relationships, i will be able to help you position your institute as a leader in your field by facilitating superior student and public relations. throughout my career, i have been a top sales performer in highly competitive markets and am confident that this can transfer to success for your institute.
as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance, and i look forward to forging a mutually beneficial professional relationship.
yyyyyy x. yyyyyy
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