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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000




Management ~ Sales ~ Customer Service


Qualifications Profile



Results-driven leader with solid experience in full-scope business management/operations; talent for creating and implementing policies, procedures and processes to maximize productivity, efficiency and bottom-line profitability ~ Expertise in defining, developing and executing strategies to generate new business, grow existing accounts, expand/diversify revenue streams, and maximize competitive leveraging ~ Excel in identifying and capitalizing on individual client needs and targeting and capturing lucrative markets ~ Dynamic communication, consultation, presentation, negotiation, and closing skills ~


Ø  Distinguished Insurance Agent Award, presented by J.D. Powers & Associates; 2009

Ø  Highly-Ranked Overall Variable Life Insurance Sales Performer companywide

Ø  District Sales Leader, Variable Products; 2004

Ø  Successfully launched start-up business

Ø  Earned 9.35 out of 10 Customer Satisfaction Rate

Ø  Recipient of numerous State and District Sales Awards, 1998-2001


Career Track


American Family Insurance-Surprise, AZ                                                                         1998-Present

Registered Representative; 2001-present

Agent; 1998-2001

Demonstrating sharp business acumen, established, developed and currently operate profitable, multi-line insurance agency presently servicing over 1,600 policies


Department Lead & ISO Training Assistant, Wyle Electronics-Phoenix, AZ                     1995-1998

Played key role in developing and implementing ISO training standards for warehouse, an instrumental component of ensuring critical regulatory compliance for global business development; actively delivered quality new-hire training

Enhanced operational efficiencies by testing and facilitating new software inventory system


Academic Achievements


BA, Business and General Studies, Scottsdale  Community College-Scottsdale, AZ


Professional Credentials


Certified, Mutual Funds and Variable Life Insurance Sales; FINRA

Licensed, Property, Causality, Life and Health; State of Arizona


Community Leadership/Contributions


Member, Paradise Education Center Site Counsel; 2003 to Present

Player, Softball Team

Usher/Greeter, Calvary Chapel Surprise Church

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000











Hiring Agent Name


Company Name


City/State/Zip Code




I am currently seeking a challenging career opportunity as a (INSERT TITLE OF TARGET POSITION) and am submitting my resume for your review.  In advance, thank you for your time and consideration.


As demonstrated in the accompanying resume, my professional qualifications span Management, Sales/Business Development and Customer Service, with a continual track record of success in optimizing sales/revenue performance illustrated by numerous production awards at both District and State levels.  In 1998 I launched a multi-line insurance agency and have taken the agency to high-volume business through strategic leadership, aggressive marketing and proactive client relationship management.  Prior to this, I served as a Department Leader and Trainer in the electronics industry, where I successfully built quality, productive teams and implemented diverse programs instrumental to boosting their business performance.  Complementing this, I offer a BA in Business and General Studies.


As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.






Yyyyyy x. yyyyyy




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