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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000


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productive, quality-oriented practice manager eager to contribute solid nursing background, as well as exceptional management, interpersonal relation and human resources skills toward optimizing employer operations.

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ø  offer 10+ years of experience in managing all aspects of medical office/clinic operations, with comprehensive background in handling billing, collections, referrals and front office.

ø  extensive nursing experience, including initial assessments of walk-in patients, starting/maintaining ivs and ekgs, credentialing and insurance contracting.

ø  proactively train, develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.

ø  excel at interacting with broad populations including senior management, medical staff and patients.

ø  highly versatile; quickly master new roles, responsibilities, technologies, and environments.

ø  bilingual in english and spanish.

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practice manager/triage nurse - las olas urgent care                                                                    2005-present

  contribute dynamic leadership skills in managing all aspects of a freestanding urgent care center, with full accountability for the effective administration of daily operations.

  cost-effectively allocate, administer and control budget.

  spearhead diverse managerial activities, including staffing, training and performance evaluation.

  strategically plan and coordinate schedules to maximize use of resources while controlling costs and meeting patient needs.

  innovatively design and implement targeted marketing plans to position urgent care as a destination location.

  ensure critical compliance with all regulatory and accreditation standards by developing policies and procedures.

  apply industry expertise and advanced communication skills toward resolving any problems regarding appointments, registrations referrals medical records, staff/patient relations, and medical billing.\

  train, mentor and motivate staff, playing an instrumental role in developing top performing team members.


staff lpn, women s center - palmetto general                                                                                2002-2005                               

  maintained full accountability for charge duties and direct patient care in diverse settings, with experience in pediatrics, mother baby and step down nicu departments.

  independently performed tasks, diagnosed patients and provided critical assistance to physicians.

  assisted with patient evaluations; observed, assessed and recorded symptoms, reactions and progress in patients.

  developed and directed nursing care plans, instructed patients and their families in proper care, and helped individuals and groups take steps to improve or maintain their health.


medical office manager, urology - dr. firozzi s office                                                                     1994-1999                                

  exhibited solid leadership qualities in overseeing all aspects of daily operations for a busy physician office.

  successfully built top-performing personnel vital to supporting enterprise-wide medical office operations by strategically recruiting and effectively interviewing, screening and testing candidates.

  efficiently organized and coordinated workflow, defined staffing requirements and delegated assignments to optimize utilization of human capital and operational resources.

  applied sharp business acumen toward defining and implementing quality improvement measures to boost performance and ensure patient satisfaction.

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bs, nursing (in progress) - university of indiana college of nursing
bs, applied science - felician college, lodi, nj

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bls certified; iv certified

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