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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

 

Highly experienced and dynamic Software Product Designer & Project Manager eager to contribute extensive talents in navigating the complete software product lifecycle toward supporting a progressive organization in achieving goals and objectives.

 

Qualifications Profile  

 

         Master s of Software Engineering Candidate offering proficiency in establishing product specifications and roadmaps, and expediting projects to accomplish company s financial, strategic and operational goals.

         Blend polished leadership and team-building talents to motivate, mentor and manage highly-productive and cross-functional personnel.      

         Quickly adapt to new roles, responsibilities, markets, technologies and environments.

         Excel in project plan development, risk identification and assessment, and driving software product development and design efforts.

         Able to swiftly resolve conflicts, elevate team morale, and maximize cooperation and efficiency.

         Outstanding performance in facilitating status meetings, creating technical documentation, and steering unified efforts among multiple departments.

 

Professional Experience

 

EDMC Online Higher Education, Pittsburgh, PA, 2009

Senior Business Analyst (Contract)

  • Applied extensive analytical expertise to effectively assess usability of student marketing and e-learning portal websites leading to a new design which increased site traffic by 21%.
  • Facilitated requirements gathering with business partners, accurately translated business requirements into technical specification documents, and conducted competitive analysis and vendor evaluation for student dashboard.
  • Planned Microsoft SharePoint implementation and built proof of concept site resulting in timely launch and a 94% customer approval score.

 

Strohl Systems Group, Inc. (now SunGard Availability Services), King of Prussia, PA, 2005 to 2008

Product Manager (LDRPS)

         Skillfully defined specifications including user stories and UI design for flagship product LDRPS, a Fortune 500 enterprise business continuity web application.

         Exercised strong critical thinking abilities to formulate business rules, user stories and data maps for software migration application.

         Capably served as Product Lead and Scrum Master for cross-functional development team in an agile development environment.

         Instituted process improvements which accelerated and streamlined test case development.

         Conceptualized new portal/dashboard product to seamlessly integrate data across product line.

 

Continued

 

 

Yyyyyy x. yyyyyy ~ Page 2 of 2

 

Professional Experience continued

 

         Leveraged results from competitive market analysis and trend analysis to proactively propose and design additional features and enhancements.

         Administered domestic and international beta programs for customers and designed testing strategies to reveal and address software localization issues.

         Influential in supporting sales department by assembling customized software implementation and proof-of-concept prototype for a critical business case.

         Slashed critical issues greater than 5 days open by 22% after only three months in role.

 

Strohl Systems Group, Inc., King of Prussia, PA, 2003 to 2005

Senior Technical Analyst

         Employed significant technical acumen to adeptly deliver broad-based software support to Fortune 500 clients,  displaying proficiency in installations, configurations, end user training, issue analysis, and software defect reporting.

         Created standard Crystal Reports for inclusion with flagship product releases, optimizing and verifying data quality and integrity.

         Instrumental in driving company revenue growth by providing fee-based consulting services on Crystal Reports.

         Demonstrated exemplary leadership capabilities in supervising, guiding, coaching, educating and directing productive team of first-level technical support representatives.

         Planned, coordinated and executed in-depth quality assurance testing on three products and meticulously documented results.

         Presented with President s Club Award in 2005 for displaying outstanding performance.

 

Mainstreet Systems and Software, Harleysville, PA, 1995 to 2003

Systems Analyst

  • Assisted with C/C++ programming tasks for proprietary dental lab management system.
  • Oversaw software requirements analysis, data model design, user interface, quality assurance testing, and documentation for electronic prescription system serving the dental industry.
  • Generated standard and custom Crystal Reports to categorize data such as invoices, statements, account history, and customer/prospect profiles.
  • Played a major role in designing, developing and maintaining company website complete with product information, online support ticketing, knowledge base, and contact form.

 

Education

 

Master of Software Engineering, Penn State University, Malvern, PA, to be completed August 2009

 

B.S. Computer Information Sciences, Gwynedd-Mercy College, Gwynedd Valley, PA, 2003

 

 

 

 

 

 

 

 

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

 

 

 

 

Date

 

 

Hiring Agent Name

Company

Address

City/State/Zip

 

Dear ______________:

 

Are you seeking a sharp and ambitious Project Manager to support your company in maximizing performance?  I am currently exploring new opportunities, and am interested in joining your team.  To acquaint you with my qualifications, I m submitting my resume for your review.  In advance, thank you for your time and consideration.

 

As demonstrated, I offer seasoned experience in designing technology-driven business solutions which streamline business operations and capture measurable cost savings. I excel in project management, team building and leadership, testing, and delivering high-level sales and technical support.  I also possess first-rate communication skills vital to determining and responding to client needs and forging effective relationships.

 

As a member of your leadership team, I will consistently exhibit dedication to playing a large role in achieving and surpassing goals.  I am eager to meet with you to discuss how my qualifications support your current and prospective needs, and welcome the opportunity to interview at your earliest convenience.

 

Professional regards,

 

 

 

Yyyyyy x. yyyyyy

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