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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000











hiring agent name





dear ___________:


are you seeking a results-focused, solutions-oriented <insert job title/position> to support your company in maximizing performance?  i am currently exploring new opportunities, and am interested in joining your team.  to acquaint you with my qualifications, i m submitting my resume for your review.  in advance, thank you for your time and consideration.


as demonstrated, i offer substantial experience in managing information technology support operations, infrastructure management, and system administration.  i excel in project management, resolving technical issues and deficiencies, and optimizing overall operational performance.  i also possess first-rate communication skills vital to determining and responding to customer needs and forging effective business relationships. 


as a proactive and enthusiastic member of your team, i will consistently exhibit a strong commitment to quality and a dedication to playing a large role in achieving and surpassing goals.  i am eager to meet with you to discuss how my qualifications support your current and prospective needs, and welcome the opportunity to interview at your earliest convenience.


professional regards,




yyyyyy x. yyyyyy



yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000











interviewer s name


company name


city/state/zip code




it was a pleasure (speaking with you/meeting with you) on [insert date here]. i would like to take this opportunity to thank you for the time you spent with me, as well as to express my appreciation for the information you offered. i am still very interested in the [insert name of position] position, and i am convinced that it is the right job for me. i feel my background and qualifications prepare me well for the responsibilities we discussed.


the position as you described it to me would combine my strong skills in [insert two skills or qualities here].  this would allow me to make the same valuable contribution to your organization as i ve made to my past employers a win-win proposition for both of us.


(choose one of the two paragraphs below, depending on whether or not you have, or have not yet, interviewed with the person)


(i am eager to meet with you in person to further discuss my background and qualifications. please feel free to contact me at the above phone number so we can continue the discussion we began over the telephone.)


(again, thank you for considering my qualifications. i enjoyed our talk, and am available at any time to provide you with any more information you may need. i look forward to hearing your decision.)






yyyyyy x. yyyyyy


yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000





dynamic senior-level systems administrator / technical support manager eager to contribute extensive talents toward supporting a progressive organization in optimizing productivity and technological performance.


key qualifications


        offer 19+ years of experience in it infrastructure management; excel in installing, configuring, fine-tuning and maintaining hardware, platforms and peripherals, and in supporting hundreds of windows servers in a global environment.

        excellent strengths in server configuration, implementing and administering active directory, and updating aging servers.

        outstanding cross-platform experience in systems architecture, installation, implementation, integration, security, and administration in local and remote environments.

        proven abilities in installing and supporting client/server hardware, software, peripherals, and networked systems.

        proficiency in project management, it policy and procedure development, and end user training.

        adeptness in analysis, development and management of business-critical information systems, networks, disaster recovery strategies, and contingency plans.

        blend integrity, sharp investigative skills, and team player work ethic to consistently meet and exceed client expectations. polished skills in performance tuning and system optimization.

        reputation for solid judgment, flexibility and problem solving abilities.


professional experience

csc, tempe, az, 2004 to present

senior systems engineer    (2006 to present)

systems engineer iii            (2004 to 2006)

  • brought on board to maintain infrastructure services on microsoft windows technology and create standard server build.
  • spearheaded complete consolidation and migration of nt to a single mixed mode windows 2000 active directory domain, and manage active directory services and group policies.



yyyyyy x. yyyyyy ~ page 2 of 2



professional experience continued


        implemented veritas netbackup, defined associated policies, and performed server back-ups.

        apply dynamic organizational strengths to prepare monthly status reports, orchestrate disaster planning/recovery initiatives, oversee virus protection and eradication activities, and update servers with latest service packs and hot fixes.

        steer remote administration using terminal service, vnc, pcanywhere and dameware.

        demonstrated exemplary technical acumen in implementing big brother® monitoring of supported servers, administering windows dhcp environment for satellite sites, and troubleshooting software distribution failures.

        proactively support freescale and boeing contract in role as backup on-site technician.

        seamlessly migrated user accounts from windows nt to windows 2003.

        install, configure and test scsi device such as hard drives and backup tape drives, exhibiting proficiency in quality control and assurance.

        diligently maintain 240 dell power edge and hp/compaq servers running windows 2000/2003 operating systems.

        established production microsoft terminal server in a global environment with locked down permissions having 300 service accounts.


earlier experience:

system administrator ii, motorola mcg division, tempe, az,  2001 to 2006


system administrator, motorola sps, tempe, az, 1989 to 2001


technical skills

operating systems: windows xp/2000 professional/nt server 4.0/2000/2003 server


software: microsoft office 2000/xp/2003, microsoft project, active directory

hardware platforms: intel and amd chipsets



information technology, glendale community college

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