Customer-focused, serviced-oriented team player eager to contribute to the employer s success in optimizing business performance

Ø  Dynamic communication, presentation, problem solving and relationship building skills instrumental to ensuring delivery of world-class customer service

Ø  Effectively prioritize, plan and coordinate workflow in fast-paced multi-task environments to maximize productivity and efficiency

Ø  Able to confer with customers to identify needs; track record of success in capturing new business and up-selling/cross-selling products and services to boost company revenue

Ø  Sharp business acumen; background includes independently operating a successful distributorship

Ø  Talent for rapidly adapting skills to new industries and positions, as illustrated by broad background in banking, retail and education

Teller, Harborone Credit Union                                                                   2006-Present

  Provide superior service in processing customer loan payments, deposits, withdrawals, and related banking services

  Capitalize on opportunity to drive business growth by promoting and cross-selling banking products

  Proficiently balance cash drawers, maintaining solid accuracy levels

Independent Distributor, MDG Promotions                                                    2003-2006

  Assumed responsibilities of small business ownership/management in steering a 6-town sales route operation, with strong focus on generating business and offering quality customer service

  Routinely worked with warehouse to secure merchandise for order fulfillment, delivered product, managed transactions, and maintained related business records

Assistant Teacher s Aide, Busy Bee Preschool                                             2000-2003

  Rapidly progressed with school from facilities maintenance position to assist and collaborate with Teacher in facilitating classroom education and activities