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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

phone: (xxx-xxx-xxxx



~ self-motivated, versatile professional eager to contribute strong business, administrative, client relations, and leadership skills toward actively supporting the employer in maximizing performance. ~

key qualifications                                            


  • significant management experience in the wholesale and retail mortgage industry; applies polished prioritization and multi-tasking abilities to meet deadlines and direct efficient and profitable daily operations. 

         excels in hiring, training, and team building; empowers, motivates and inspires personnel, consistently focusing on accountability, customer rapport-building, and team cohesiveness.

         reputation for professionalism, solid judgment, integrity and well-honed problem solving abilities.

         cultivates, nurtures, and maintains strong client relationships to ensure and maximize satisfaction.

         flexible and resourceful; quickly adapts to new roles, responsibilities, and environments.

         plans, analyzes, defines and implements policies, strategies and procedures to optimize quality standards, company reputation, and staff performance.

         outstanding blend of interpersonal, communication, presentation and negotiation skills.

professional experience                                  


zaio, houston, texas, 2007 to 2008 (contract)


         applied dynamic attention to details in photographing residential areas of houston to update database for a real estate appraisal company.


aerotek temporary staffing, jacksonville, florida, 2006 to 2007

uat tester/compliance analyst c chase manhattan    

         meticulously tested and evaluated new loan origination software for brokers and loan officers.

         demonstrated exemplary organizational strengths in reviewing truth in lending and other loan documents for accuracy and state-specific criteria.

         proactively steered regulatory compliance by examining all branch files for adherence to government requirements for loan origination.


senior loan coordinator c washington mutual bank    

         leveraged proven multi-tasking abilities to successfully maintain pipeline of 40+ loans.

         efficiently ordered and reviewed appraisals, credit reports, and other supporting documentation.  

         drove cohesive efforts among loan officers, borrowers and closing agents to expedite loan approval process.


first franklin financial corporation, plantation, florida, 1999 to 2003

closing/funding manager

         spearheaded daily business operations of closing and post-closing departments, extensively collaborating with brokers, sales representatives and title agents to optimize client service.

         participated in auditing closed loans for due diligence and supervised compliance audits when requested.


southern pacific funding corporation, boca raton, florida, 1996 to 1998

processing manager

         exercised outstanding management acumen to seamlessly orchestrate daily processing department operations for government and conventional loans.

         hired, trained, motivated, managed and evaluated staff, consistently emphasizing goal attainment, accuracy, compliance and productivity.

         effectively supported operations manager in completing reports and signing off on underwriting conditions.

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