yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx • email@example.com
proficient it professional eager to contribute technical expertise as well as strong development and troubleshooting skills and communication talents toward actively supporting an organization in maximizing performance.
- offer over 17 years of solid and progressive executive-level consumer finance experience, including expertise within marketing, performance analysis, and customer service capacities.
- in-depth expertise in the implementation, maintenance, troubleshooting, and upgrading of hardware, software, operating systems, and networks.
- strong hands on experience in developing customized programs to improve efficiency and accuracy while maintaining quality.
- proven ability to lead and motivate team members to ensure client and company success.
- track record for diagnosing complex problems and consistently delivering effective solutions.
- fluent in english, vietnamese and basic french.
systems: windows® nt/win9x/winme/xp/vista/2000/2003/2008, linux - os es 5.0.
database: oracle, microsoft sql, mysql, microsoft access.
applications: ms visual studio, ms word, ms excel, ms outlook, ms access, abode dreamweaver, adobe fireworks, adobe photoshop, acrobat pdf, vmware.
developer quetek® consulting corp. 1997-present
sharp business acumen and experience in managing broad scope of operations, from maintaining, upgrading and supporting company desktops, laptops and servers to troubleshooting and repairing hardware, software, operating systems, and network issues.
oversee the installation, maintenance and upgrades of desktop and server software application.
effectively design and build customized desktops and servers utilizing current and future technology.
successfully design, implement, update and maintain multi-lingual web sites on behalf of clients and company.
design innovative and engaging graphics, icons, logos, and banners for web sites and products.
contractor equilon-motiva-equiva, llc. date-date
proficiently designed and implemented a web-based interface to assist in client control and monitor cost.
contractor visual intelligence date-date
successfully enhanced and supported a $400 million sql database system in support of client objectives.
responsible for the design of nt enterprise architecture network, effectively improving performance and fault tolerance.
network system engineer xlconnect 1995-1997
effectively improved information retrieval procedures through the design, implementation and maintenance of client internet/intranet utilizing iis, sql and visual interdev.
actively administer, monitor, and troubleshoot lan/wan using manage wise, transcend, sniffer, and hp openview.
contributed to lan/wan infrastructure design, implementation and documentation.
contract network system engineer vanstar 1995-1995
responsible for the installation and configuration of windows nt servers for union carbide network.
developer mci telecommunication corp. 1993-1995
spearheaded significant improvements in proactive customer service through the design and implementation of network real-time "alarm monitor system" which detected digital cross connect failure.
successfully designed, implemented and maintained large network staff database, effectively eliminating redundancy.
university of houston 1993
bachelor of science in computer science & mathematics ▪ customer focus management team training
microsoft certified professional ▪ novell certified administrator ▪ visual basic & visual c client/server programming
supporting windows workstation and server ▪ lan/wan troubleshooting ▪ lotus notes c application development
bay networks installation and diagnostics ▪ groupwise administration ▪ exchange administration
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