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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx •



proficient it professional eager to contribute technical expertise as well as strong development and troubleshooting skills and communication talents toward actively supporting an organization in maximizing performance.




  • offer over 17 years of solid and progressive executive-level consumer finance experience, including expertise within marketing, performance analysis, and customer service capacities.
  • in-depth expertise in the implementation, maintenance, troubleshooting, and upgrading of hardware, software, operating systems, and networks.
  • strong hands on experience in developing customized programs to improve efficiency and accuracy while maintaining quality.
  • proven ability to lead and motivate team members to ensure client and company success.
  • track record for diagnosing complex problems and consistently delivering effective solutions.
  • fluent in english, vietnamese and basic french.

technical experience


systems: windows® nt/win9x/winme/xp/vista/2000/2003/2008, linux - os es 5.0.

database: oracle, microsoft sql, mysql, microsoft access.

programming: html, css, asp, php, sql, pl/sql, c, c#, visual basic, vbscript, javascript

applications: ms visual studio, ms word, ms excel, ms outlook, ms access, abode dreamweaver, adobe fireworks, adobe photoshop, acrobat pdf, vmware.

professional experience


developer quetek® consulting corp.                                                                                                                                         1997-present

  sharp business acumen and experience in managing broad scope of operations, from maintaining, upgrading and supporting company desktops, laptops and servers to troubleshooting and repairing hardware, software, operating systems, and network issues.

  oversee the installation, maintenance and upgrades of desktop and server software application.

  effectively design and build customized desktops and servers utilizing current and future technology.

  successfully design, implement, update and maintain multi-lingual web sites on behalf of clients and company.

  design innovative and engaging graphics, icons, logos, and banners for web sites and products.


contractor equilon-motiva-equiva, llc.                                                                                                                                           date-date

  proficiently designed and implemented a web-based interface to assist in client control and monitor cost.

  consistently encourage staff productivity through the development of a web-based system to reward bonus to qualified employees using asp, javascript, vbscript, vb com objects with oracle pl/sql packages and oracle database.


contractor visual intelligence                                                                                                                                                              date-date

  successfully enhanced and supported a $400 million sql database system in support of client objectives.

  responsible for the design of nt enterprise architecture network, effectively improving performance and fault tolerance.


network system engineer xlconnect                                                                                                                                             1995-1997

  effectively improved information retrieval procedures through the design, implementation and maintenance of client internet/intranet utilizing iis, sql and visual interdev.

  actively administer, monitor, and troubleshoot lan/wan using manage wise, transcend, sniffer, and hp openview.

  contributed to lan/wan infrastructure design, implementation and documentation.


contract network system engineer vanstar                                                                                                                                  1995-1995

  responsible for the installation and configuration of windows nt servers for union carbide network.


developer mci telecommunication corp.                                                                                                                                         1993-1995

  spearheaded significant improvements in proactive customer service through the design and implementation of network real-time "alarm monitor system" which detected digital cross connect failure.

  successfully designed, implemented and maintained large network staff database, effectively eliminating redundancy.

professional education


university of houston                                                                                                                                                   1993

bachelor of science in computer science & mathematics customer focus management team training

microsoft certified professional novell certified administrator visual basic & visual c client/server programming

supporting windows workstation and server lan/wan troubleshooting lotus notes c application development

bay networks installation and diagnostics groupwise administration exchange administration

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