yyyyyy x. yyyyyy
1243 wilshire dr. herndon, va 20171
driven graduate seeking a challenging position in accounting/finance, where expertise in account management, administrative operations and customer service will prove instrumental to company success.
a service-oriented professional offering seven years solid and progressive experience, including expertise within account analysis, operations and troubleshooting. adept at analyzing, comparing, and interpreting facts and figures quickly. proven ability to make sound judgments based on financial data obtained. adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques. apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment. technical expertise includes, microsoft office suite, windows 95/98/nt/2000/xp, mac os, quickbooks, adobe acrobat and photoshop. anticipated 2009 graduate with a bachelors of science in accounting and justice administration offering theoretical and applied studies in:
managerial and cost accounting intermediate financial accounting i & ii
taxation & managerial decision making accounting information systems
assurance and audit services business analysis and valuation
advanced managerial accounting advanced federal taxation
bachelor s of science in accounting george mason university fairfax, va 2009
bachelor s of science in administration of justice george mason university fairfax, va 2008
deans list honors
associates degree in administration of justice northern virginia community college annandale, va 2006
scholars list honors
certificate in administration of justice
senior sales representative t-mobile 2004-present
sharp business acumen and experience in assisting management in a broad scope of operations, from reviewing paperwork, tracking and managing inventory to office supply purchasing, collateral ordering and cash management.
serve as t-mobile s key metrics expert, responsible for training, developing and mentoring new retail sales representatives.
successfully steer sales operations to generate high volume growth and revenue; awarded t-mobile winner circle for being a top 10 regional sales associate for two consecutive years.
responsible for utilizing company sanctioned tools and resources in developing a dynamic action plan for growing and maintaining customer base through the implementation of churn management programs.
in-store representative suntrust bank 2004
managed broad scope of account management activities including personal loans, checking/saving accounts, credit card accounts and home equity loans.
consistently ensured delivery of quality customer service vital to growing accounts and increasing sales.
effectively identified and capitalized on opportunities to penetrate and develop markets to generate new accounts.
store manager simply wireless 2003-2004
successfully managed two retail stores, including the launch of inside sales program and automated inventory programs to improve efficiency.
effectively hired, trained and directed 10-member sales staff and actively collaborated in human resource operation functions such as new employee training, evaluating performance and providing guidance/mentoring.
actively managed a broad range of operational functions, from preparing monthly reports and managing finances to entering sales orders into the billing system.
responsible for the development of innovative and successfully sales program generating over 30% percent sales increase in six months and improved gross profit margins.
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