Yyyyyy x. yyyyyy

PO Box 0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

Country of Citizenship: United States

 

 

 

Core Competencies

 

BS in Aviation Administration, Security Operations (Ground, Ramp, Facility, Customer/Passenger, Personnel), Training & Development, Staff Supervision, Team Building, Employee Performance Evaluation, Risk Management, Regulatory/Policy Compliance, Crisis Intervention, Emergency Response, Corrective Actions, Performance Enhancements, Operations Management, Administrative Management, Client/Passenger Relationship Management, Customer/Passenger Service, Patrols, Policing,

Electronic/CCTV Surveillance, Access/Exit Management, Inspection, Technical Documentation, Reporting, Communications, Bi-Lingual (English/Spanish)

 

Professional Experience

10/2007 to 11/25/0000 xxxxxx xxxx , xxxx , xxxxx 00000
Salary: $90K+ USD annual (average base + commission)
Hours per Week: 40+
Supervisor: Sonia Ortega; Phone xxx-xxx-xxxx ; May be contacted
Mortgage Loan Consultant/Loan Officer

Productively hired, trained, developed, and led a top-performing team of associates. Applied broad-scope knowledge of financial services and lending, including Fannie Mae and FHA products and guidelines as well as Federal/State mortgage disclosures and regulatory standards, toward effectively consulting in and facilitating conventional, government and 2^nd mortgage loans.  Conducted through analyses of credit applications and financial/tax records for compliance and risk management. Effectively developed and delivered customized presentations of optimal mortgage solutions.  Strategically converted leads to originations to consistently maintain status as Top Producer. Proficiently managed Ecommerce and retail branch offices calls, ensuring continual delivery of quality service.

 

02/2007 to 08/2007
NationPoint/Merrill Lynch

0000 xxxxxx xxxx , xxxx , xxxxx 00000
Salary: $90K+ USD annual (base + commission)
Hours per Week: 40+
Supervisor: N/A C Out of Business

Mortgage Originator

Specialized in consulting in and originating subprime mortgage sales.

 

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10/2006 to 02/0000 xxxxxx xxxx , xxxx , xxxxx 00000
Salary: $35K USD annual + commission

Hours per Week: 40+

Supervisor; N/A C Out of Business

Account Executive/Wholesale Representative

Successfully drove market penetration by assertively targeting and establishing new broker business accounts. Actively advised brokers on mortgage program, rates and policy changes.  Applied comprehensive knowledge of regulatory guidelines toward ensuring critical compliance of all loan files.

 

05/2000 to 10/0000 xxxxxx xxxx , xxxx , xxxxx 00000
Salary: $125K USD annual (average base + commission)

Hours per Week: 50+

Supervisor: N/A C Mortgage Division Out of Business
District Sales Manager

Promoted to direct operations of 6 branch centers; effectively defined and implemented policies, procedures and business development strategies as well as spearheaded goal setting and performance management for sales managers to ensure optimal bottom-line operational and financial performance.

In capacity of Mortgage Sales Manager, successfully built and led highest producing sales team.  Oversaw full-scope daily origination processes and partnered with processing and underwriting to maximize turnaround efficiencies.  Troubleshot and resolved escalated customer issues.

As Sales Consultant, funded over $200M, leading to recognition of Salesperson of the Year. Relied upon as key point of contact for all Reg. O loans and high net worth clients based on subject matter expertise and exceptional client management skills.  Resourcefully converted loans from 3^rd party sources and brokerage portfolio to drive business growth. 

 

05/1998 to 05/0000 xxxxxx xxxx , xxxx , xxxxx 00000
Salary: $100K USD annual (average base + commission)
Hours per Week: 50+

Supervisor; N/A-Out of Business
Producing Manager/Team Leader/Account Executive

Facilitated quality new hire training and provided motivating leadership to new loan officers; assisted management in recruiting and securing top candidates.  Contributed sharp communication skills as liaison between underwriting and sales floors.

 

03/1996 to 03/1998

Norwest Financial Inc / Wells Fargo

237 Central

Glendale CA

Salary: $40K USD annual
Hours per Week: 40

Supervisor: Mike Taggart; Phone: 818-477-4040; May be contacted

Assistant Branch Manager

 

 

 

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In recognition of extensive financial services knowledge, selected to represent company in bankruptcy cases and small claims actions.  Aggressively marketed products/services to local business as well as strategically targeted and worked with auto dealerships to maximize competitive leveraging and business growth.  Efficiently processed and underwrote complex loans and sales contracts.

 

06/1991 to 10/0000 xxxxxx xxxx , xxxx , xxxxx 00000
Salary: $25K USD annual

Hours per Week: 40
Supervisor: Stephanie Moore; Phone: 801-828-2655; May be contacted
Crossed Utilized Agent
Served as both Ramp and Customer Service Agent as well as assigned Ground Security Coordinator in charge of testing security check point and conducting periodic testing of security personnel. Provided world-class customer service in greeting passengers, issuing tickets, assigning seats, checking baggage, and rebooking flights as well as assisting with passenger boarding and escorting special needs customers. Supplied pilots with detailed passenger count and accurate weight and balance data.

Proficiently loaded/unloaded baggage, airfreight and company mail on and off aircraft to meet critical deadlines within a fast-paced, high-volume setting. Securely marshaled aircraft in and out of ramp area.  Effectively communicated with fixed base operators and arranged refueling of aircraft. 

12/1989 to 04/1991

United Security Industries
Van Nuys, CA
Salary; $25K USD annual

Hours per Week: 40

Supervisor: N/A C Out of Business
Security Guard

Securely guarded, patrolled and policed high-rise industrial facility to ensure optimal protection of property and personnel against fire, theft, vandalism, illegal entry, and other hazards. Facilitated periodic tours of premises, inspecting access/exist points, equipment and stores for tampering and security integrity; promptly reported on irregularities for timely resolution. Closely monitored CCTV systems and Fire Alarm panel and observed and reported suspicious activities.  Sounded alarms and collaborated in emergency situation response. Entrusted with checking visitor/employee identification/credentials and allowing/ denying entrance to facility and restricted areas.  Additionally directed on-premise pedestrian and vehicular traffic.  Inspected and signed for inbound deliveries.

 

Education

 

California State University at Los Angeles

Degree: B.S. Industrial Technology C Aviation Administration

Earned: 1994

GPA: 2.667/4.0 scale

Credits Earned: 256 Quarter Units

 

Glendale Community College-CA

Degree: Associates of Science C Aviation and Transportation Pilot Training

Earned: 1992

Degree: Associates of Science-Aviation Administration

Earned: 1991

GPA: 2.94/4.0 scale

Credits Earned: 282 Semester Units

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Burbank High School-CA

Diploma: High School Graduate

Earned: 1989

GPA: 3.22/4.0 scale 

Certifications/Licensures

 

Licensed Real Estate Mortgage Broker

Certified Emergency Medical Technician (EMT)

Licensed Private Pilot

 

Languages

 

Fluent, English and Spanish