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yyyyyy x. yyyyyy

                                               0000 xxxxxx xxxx , xxxx , xxxxx 00000



career objective                              

accomplished account executive eager to contribute superior business development, communication, and client relation skills toward supporting the employer in optimizing financial performance



ø  offer 16 years of progressive experience in sales, business development, customer service, and account management with expertise in the tobacco and office equipment industries

ø  solid experience in targeting and managing key accounts in highly competitive environments; develop strong, competitive bids that generate high-volume contracts; maintain excellent network of area contacts

ø  possess solid experience in planning, coordinating, and managing major projects; demonstrated record of building and leading support teams that consistently meet and exceed goals

ø  sharp business acumen with strong analytical and problem-solving abilities; effectively identify and capitalize on opportunities to penetrate and develop markets

ø  facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention; successfully address and resolve escalated customer issues

ø  dynamic communication, presentation, negotiation, and relationship management skills

ø  proactive team player equally effective in independent and collaborative environments


professional experience                

r.j. reynolds tobacco company                                                                                              5/96 c present

account manager (2/98 c present)

         in recognition of superior performance, steadily progressed within company to attain position as top-rated account manager entrusted with oversight of 30 representatives and training all new account managers statewide

         provide outstanding service for existing accounts while expanding client base; maintain 32% market share, the highest on the east coast

         successfully negotiate favorable wholesale and retail contracts; cultivate long-term business relationships

         lead sales team to generate high volume growth and revenue; facilitate internal communications; effectively manage constantly changing industry practices to ensure compliance with evolving legislation

         consistently garner recognition from senior management for excellent performance, exceeding corporate targets, and developing and implementing highly successful promotional strategies

sales representative (5/96 c 2/98)

         proficiently steered sales operations of key territory with 200 stores to achieve #1 ranking for sales volume

         effectively created and conducted winning sales presentations for a diverse range of clients; designed independent business plan to accomplish territory and company goals

         recipient, rookie of the year award


rtr business products                                                                                                             6/92 c 5/96

area sales representative

  • conducted all aspects of office machine sales operations in major market, including prospecting, preparing and conducting individualized presentations, and managing key accounts and follow-up
  • contributed to the development and training of new sales representatives; advised company owner regarding business performance and potential improvement strategies



university of pittsburgh                                                                                                             1991

bachelor of science in business management


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