Results-focused Program Manager eager to offer 10 years experience in risk management, financial control, software development, process evaluation, and opportunity acquisition, as well as expertise in defining, implementing, and executing CMMI Level III processes and achieving QASP targets within a federal government environment, toward maximizing a progressive company s bottom-line performance.

 

 

         Integral leader who offers proven experience in large-scale organizational optimization, including designing, developing, and implementing solutions-driven projects, policies, and procedures to achieve continued key growth and profitability.

         Ambitious self-starter who successfully translates business needs into clearly defined requirements, along with cost-effectively planning, prioritizing, and managing diverse project tasks within high-pressure, deadline-driven, situations.

         Excellent communicator who demonstrates experience in implementing EVMS solutions to provide transparent reporting while facilitating integrated project teams encompassing clients, partner vendors, and outside stakeholders.

         Member of the Project Management Institute.

 

 

Strategic Analysis / Planning    Organizational Development    Project / Program Management    Risk-Based Quality Assessments

Process Improvement    Vendor / Client Relations    Financial Management / Reporting    Performance Measurement Processes

Process Evaluations    Requirements Definitions    EVMS Solutions Implementation    Product Development / Integration

 

 

Senior Program Manager

 

Utilize broad scope of industry knowledge to develop, implement, and deliver risk-based quality assessments of finance and IT controls for completeness and effectiveness of design and implementation, along with creating and implementing governance structures.  Direct integrated program teams comprised of client, partner vendors, and outside stakeholders to develop consensus agreements for success criteria and integrated project plans.

 

         Managed program evaluation processes at 214 locations in less than two months with comprehensive analysis of disaggregated processes and definition of standardized process structure and implementation plan.

         Integrated in-flight projects and responsibilities from legacy contracts to provide streamlined operations management for six core applications and vendors, including tax reporting and key financial system tools.

         Successfully defined, instituted, and maintained CMMI Level III-compliant processes and procedures.

         Managed the successful delivery of 50+ contract deliverables across three projects in nine months.

         Stepped into a leadership role for three troubled tasking segments to deliver on-time and within budget, along with defining and executing process development strategies to transform a program in 18 months.

         Diagnosed critical process flaws in delivery management, and defined and implemented standard processes across the program, along with defining and implementing EVMS procedures for the program.

         Navigated two applications for the management and display of federal employee data through a Certification and Accreditation process.

 

 

Program Manager

 

Strategically steered a Project Management office, including overseeing financial management and reporting on a multimillion-dollar federal program, as well as handling contract development and delivery management as a CMMI process leader.

 

         Reorganized task efforts which were two years behind schedule to reduce resource costs by 50% and successfully deliver for the first time in 12 months, along with effectively defining and executing process developments to transform a program with D risk level to attain A status within 18 months.

         Mastered Division 16 delivery excellence standards and translated guidelines into functional processes.

         Transformed deliverables outside of client comfort level into paid deliverables while reducing costs and financial risks, along with establishing confidence by educating clients to define success criteria.

         Led change request and statement of work efforts resulting in $3 million+ worth of new business.

 

Business Process Analyst

 

Contributed strong communication skills toward serving as a liaison for product development and integration, including handling business process re-engineering; data warehousing management; and management of reporting design, development, and implementation, as well as all database design and implementation, process review, and Disaster Recovery Planning.

 

         Developed metrics and business process re-engineering plans for wire services and wire investigation areas.

         Created and launched an online system to submit wire requests and website data for electronic banking, along with researching, reviewing, and advising on transition from current to new technology product line.

         Reduced time costs by 90% and provided 100% accuracy by streamlining government reporting processes.

         Restructured and automated reporting processes to reduce production time from two weeks to four hours.

         Eliminated $2 million in exposure costs by completing a 300,000-item re-reconcilement project.

         Reviewed, selected, and implemented fraud case management software, along with directing efforts to design a tool to submit fraud inquiries and data online and integrate into fraud case management software.

 

~ Additional Legal Support and Research / Analysis Experience Prior to 2000 Provided Upon Request ~

 

 

Juris Doctor

Moot Court Semifinalist and Case Chair

Head of Graduate Affairs Student Government

Thomas R. Mulroy Appellate Advocacy Award

University of Chicago Law School

 

Bachelor of Arts in Economics & Government

President of House Presidents

Smith College

 

Microsoft Office • Microsoft Access • Microsoft Visio • Microsoft Project • Lotus Notes • Domino • Crystal Reports

Check Archive • Arc Methods • Monarch • WinCoins • Wincite • Interact • intelliTRACS • Rational PM Office

Vector Reconcile • C.A.R.S. • Pega • LCR • CheckVision • Visual Case Files • PS-20 • Ops Console

Vendor Review • Application Certification • Metrics Development / Analysis