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yyyyyy x. yyyyyy

13500 noel rd. #0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx •


versatile manager eager to contribute comprehensive business background toward actively supporting the employer in optimizing performance.




  • dedicated manager offering over 14 years of solid and progressive experience in retail business operations, sales/marketing and client service capacities.
  • repeated success guiding sizeable, cross-functional teams in driving record-setting sales operations.
  • expert presenter, negotiator and businessperson; able to forge solid relationships with strategic partners and build consensus across multiple organizational levels.
  • consistently earned top ranks in sales performance in every position held by bringing revenues, profits and market share to new heights.
  • adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
  • demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines and working in a fast-paced professional environment.
  • dynamic communication, presentation, problem solving, and relationship management skills.


professional experience


district manager blockbuster inc.                                                                                                       2005-present

  • sharp business acumen and experienced in managing broad scope of district operations, from sales/marketing and p$l management to inventory control and loss prevention.
  • hand-selected to turn around struggling dallas district; transformed region into the top 10% in under 90 days.
  • successfully steered sales operations to generate high volume growth and revenue; consistently generate over $26m annual revenue.
  • effectively hired, trained and directed 26 direct reports and 250 employees; actively collaborated in human resource operation functions such as evaluating performance and providing guidance/mentoring.
  • consistently ensured delivery of quality customer service vital to sustaining and growing accounts.


store manager musicland group                                                                                                            1996-2005

  • promoted to senior store manager for exceptional on-the-job performance, earning rookie store manager of the year in 2000 and store manager of the year in 2001-2002.
  • oversaw all aspects of store openings and closings across ca and nv, both with and without liquidation.
  • spearheaded the management of a retail store with $1.5m in annual revenue and over 15 employees, including hiring, training and terminations.
  • facilitated a client-focused, service-oriented environment vital to maximizing customer satisfaction and retention.
  • responsible for driving sales, handling merchandising, enforcing inventory policies/procedures, and managing shrink prevention.


additional experience

volunteer teacher california school for the deaf                                                                                2004-2006
intern universal music and video distribution                                                                                       2002-2003
asl teaching assistant diablo valley college                                                                                     2002-2003
asl level 1-3 teacher s assistant california state university                                                               date-date


professional education

coursework in psychology and asl diablo valley community college                                                         1999

bachelor s of science in psychology california state university                                                                  2004
minor in american sign language and deaf studies

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