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Yyyyyy x. yyyyyy                0000 xxxxxx xxxx , xxxx , xxxxx 00000




Career Objective                             


Results-driven leader eager to contribute dynamic management, team building and interpersonal relation skills toward actively supporting a progressive organization as an office manager




Ø  Offer approximately 9+ years progressive experience in a wide array of environments with a comprehensive management background

Ø  Entrusted with achieving optimal utilization of human and financial resources through proactive workflow planning & coordination

Ø  Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability

Ø  Dynamic communication, presentation, relationship building, and problem solving abilities

Ø  Excel at interacting with broad populations including senior management, sales and customer service staff as well as clients


Professional Achievements           


Ø  Received scores of 100% on several mystery shops, Staples

Ø  Nominated Associate of the Month several times, Staples


Professional Experience                


Staples C Multiple locations                                                                                            2006-2008

Operations Manager

Office Supply Specialist


Job duties


  Contribute dynamic leadership skills in managing employees, with full accountability for the effective administration of day-to-day activities, including inventory management, payroll control, audits, customer satisfaction and associate training.

  Proficiently develop and execute financial and customer service strategies supporting enterprise-wide operations including store openings, technology implementation and staff training.

  Actively liaise between all levels of staff in order to design, develop and execute profitable sales.

  Effectively plan, coordinate and facilitate functions to optimize productivity, efficiency and quality, with strong focus on the delivery of superior customer service.

  Spearhead diverse management functions ranging from staffing, training and performance evaluation to workflow planning, policies/procedures development, and technology-driven solutions implementation

  Actively negotiate with vendors; recruit new hires and procure and cultivated new clientele.

  Analyze and review work product and general operations to effectuate loss prevention issues and ensured that superior customer service was also provided.


Prior experience


Rhowling Road Animal Hospital                                                                                     2004-2005

Veterinary Technician


PetSmart                                                                                                                      1999-2004

Pet Care Lead



Yyyyyy x. yyyyyy                0000 xxxxxx xxxx , xxxx , xxxxx 00000










Hiring Agent Name


Company Name


City/State/Zip Code




I am currently seeking a challenging position as an office manager and am submitting my resume for your review.  In advance, thank you for your time and consideration.


From leading high performance teams and facilitating superior client servicing to reducing operating costs and executing proactive processes/procedures, I have continually excelled in maximizing performance as a proactive leader.


I excel in identifying and resolving inefficiencies, introducing technology solutions instrumental to boosting performance and strategically utilizing financial and human resources to generate optimal results. 


As a member of your staff, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future.








Yyyyyy x. yyyyyy



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