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yyyyyy x. yyyyyy

p.o. box 0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx •


dynamic communicatoradministrative professional bookkeeping specialist


productive, quality-oriented office manager eager to contribute exceptional business support, office administration and interpersonal relation skills toward optimizing operations of a progressive organization.




  • offer six years of solid and progressive office management experience, including expertise in administrative support, bookkeeping, business operations, and customer service.
  • skilled in handling a broad range of financial operations, including accounts receivable, invoicing, collections, and financing approvals.
  • adept at developing and maintaining detailed administrative and procedural processes to reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
  • demonstrate strong abilities in handling multiple projects simultaneously meeting tight deadlines, and working in a fast-paced professional environment.
  • excel in recruiting, building and leading top-performing, client-focused personnel teams.
  • capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
  • technically proficient in microsoft word, excel, powerpoint, publisher, quickbooks, quicken, roxio, and windows movie maker.


professional experience

administrative assistant/bookkeeper merritt enterprises                                              2003-present

  • sharp business acumen and experience in managing broad scope of operations, from payroll administration, tax records and invoicing to accounts payable/receivable and daily financial reporting in quickbooks.
  • consistently ensure delivery of quality customer service vital to sustaining and growing clientele base.


bookkeeper/manager cardwell store                                                                                  2008-2009

  • actively managed all aspects of business operations, including purchasing, inventory control, sales reports, and financials.
  • successfully steered sales operations to generate high volume growth and revenue; increased sales by 41% in one fiscal year.
  • effectively hired, trained and directed staff and actively collaborated in operational functions such as work scheduling, evaluating performance and providing guidance/mentoring.


customer service manager horizon air                                                                                1991-2008

  • cost-efficiently prepared station budget of $600k and closely monitor all variances; successfully maintained 3% of variance for 5 consecutive years.
  • managed a broad range of financial operations, including accounts payable, payroll and monthly financial reports.
  • consistently ensured work place safety, while monitoring and enforcing company policies and procedures.

yyyyyy x. yyyyyy

p.o. box 0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx •


dynamic communicatoradministrative professional bookkeeping specialist









hiring agent name


company name


city/state/zip code




i am currently seeking a challenging career opportunity in an office manager capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include experience in office administration, business operations and employee supervision. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer dynamic communication, organization, leadership, and relationship management skills.


as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.








yyyyyy x. yyyyyy

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